Needs to have strong understanding of various OS, DB, Azure/Cloud, Access Management etc. operational aspects and very strong DEVOps and scripting ( Python, Linux) skills to continuously increase level of automation in the Operational procedures.
Background in SW engineering to be able to read application code for triage and RCA purposes
Good knowledge of Azure tools framework is required to support Team Lead to generate statistical/KPI/SLA reports
Good communication skills in order to lead Incidents, triage and debugging bridges with customer and partners.
Flexibility with working hours ( including some weekends) and shifts will be required ( e.g. Offshore shifts at night or early morning)
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