Solution Engineer AssociatePresales

WELCOME TO SITA

We're the team that keeps airports moving, airlines flying smoothly, and borders open. Our tech and communication innovations are the secret behind the success of the world’s air travel industry.

You'll find us at 95% of international hubs. We partner closely with over 2,500 transportation and government clients, each with their own unique needs and challenges. Our goal is to find fresh solutions and cutting-edge tech to make their operations run like clockwork. Want to be a part of something big?

Are you ready to love your job? The adventure begins right here, with you, at SITA.

About The Role & Team

As an associate engineer, your main responsibility is to assist with the technology planning and design choices within solutions used to meet the business requirements of SITA customers.

What You Will Do

• Contributes to the design and development of innovative IT-based systems, ensuring robust, scalable, and efficient solutions that align with business needs.
• Assists with the contribution to the technical qualification of proposals submitted to customers developing knowledge of current new or evolving technologies and SITA solution portfolios.
• Assists with the contribution to the design coordination and development solutions working with multiple parties both internally and externally.
• Assists with the transfer of projects for implementation.
• Interact with colleagues to gain knowledge and to share ideas.
• Experience in IT Systems and able to handle too many cases with the customers.
• Hand on experience in Technical Writing/Documentation.
  
  

Qualifications

ABOUT YOUR SKILLS

• 2 to 3 years of presales experience in the Information Technology Industry.
• Degree or equivalent experience in Engineering and Computer Technologies is a must.
• Proven track record in producing, communicating, and documenting successful technical customer solutions.
• Ability to work independently is critical.
• Strong Customer Support and interpersonal skills are required.
• Be autonomous and agile in changing environments, with a sense of initiative and proactivity.
• Strong communication & Analytical skills
• Quality and process-oriented
• Attention to details and understanding of process interlocks and dependencies.
• Proficiency in English is a must.
  
  

Nice-to-have

• Technical certifications (e.g. CompTIA A+, ITILV3)
• Experience in the Aviation Industry
  
  

What We Offer

We’re all about diversity. We operate in 200 countries and speak 60 different languages and cultures. We’re really proud of our inclusive environment. Our offices are comfortable and fun places to work, and we make sure you get to work from home too. Find out what it's like to join our team and take a step closer to your best life ever.

🏡 Flex Week: Work from home up to 2 days/week (depending on your team’s needs)

⏰ Flex Day: Make your workday suit your life and plans.

🌎 Flex Location: Take up to 30 days a year to work from any location in the world.

🌿Employee Wellbeing: We’ve got you covered with our Employee Assistance Program (EAP), for you and your dependents 24/7, 365 days/year. We also offer Champion Health - a personalized platform that supports a range of wellbeing needs.

🚀Professional Development: Level up your skills with our training platforms, including LinkedIn Learning!

🙌🏽 Competitive Benefits: Competitive benefits that make sense with both your local market and employment status.