Quality Control Manager - Gamasa

About the Job

• Ensure production compliance with all needed specifications.
• Customer Relationship Management regarding Quality issues
• Works with production and customer to determine optimized process settings to assure specified requirements are met
• Manages customer complaint process under the supervision of the Quality Director

Quality System:

• Ensures compliance with all ISO and customer/external audit requirements
• Prepares and successfully completes audits
• Owner of Root Cause Analysis Process by involving relevant departments in developing appropriate corrective action response
• Documents and reports all supplier quality-related issues per documented procedures
• Controls and reports all non conformance product per documented procedures
• Ensures completion of all customer required testing
• Reports production quality through Certificate of Compliance as specified by the customer
• Responsible for promoting a quality mindset in all plant employees
• Responsible for the control & coordination of rework with the production of all nonconforming product
• Ensures that a signed acceptable color sample which has been compared to approved customer sample is provided for production line at each start-up by Quality Technician
• Trains and supervises all personnel performing quality testing within the quality lab and on the production floor
• Regularly scheduled quality staff meeting
• Ensures team works together as efficiently as possible
• Recruits (with support of Management) and HR Team
• Performs disciplinary actions
• Performs annual Performance Evaluation for quality lab technicians under the guidance of Operations Manager / Plant Manager
• Assesses training needs of staff and ensures the execution of training