Marketing Specialist- Physician Organization Hybrid Medical Center
Marketing Specialist- Physician Organization Hybrid Medical Center
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Salary Not Disclosed
1 Vacancy
Job Description
Overview
Houston Methodist Standard
PATIENT AGE GROUP(S) AND POPULATION(S) SERVED
Refer to departmental Scope of Service and Provision of Care plans as applicable for description of primary age groups and populations served by this job for the respective HM entity.
HOUSTON METHODIST EXPERIENCE EXPECTATIONS
- Provide personalized care and service by consistently demonstrating our I CARE values:
- INTEGRITY: We are honest and ethical in all we say and do.
- COMPASSION: We embrace the whole person including emotional ethical physical and spiritual needs.
- ACCOUNTABILITY: We hold ourselves accountable for all our actions.
- RESPECT: We treat every individual as a person of worth dignity and value.
- EXCELLENCE: We strive to be the best at what we do and a model for others to emulate.
- Practices the Caring and Serving Model
- Delivers personalized service using HM Service Standards
- Provides for exceptional patient/customer experiences by following our Standards of Practice of always using Positive Language (AIDET Managing Up Key Words)
- Intentionally collaborates with other healthcare professionals involved in patients/customers or employees experiential journeys to ensure strong communication ease of access to information and a seamless experience.
- Involves patients (customers) in shift/handoff reports by enabling their participation in their plan of care as applicable to the given job
- Actively supports the organizations vision fulfills the mission and abides by the I CARE values
Responsibilities
- Fosters and maintains positive relationships with clients marketing stakeholders sponsored organizations and vendors.
- Demonstrates leadership in meetings and actively participates and provides meaningful contributions that drive decisionmaking. Clearly identifies next steps.
- Contributes to the education of stakeholders related to strategic marketing initiatives that support the organization.
- Promotes a positive work environment and contributes to a dynamic team focused work environment that actively helps one another to achieve optimal department and organizational goals.
SERVICE ESSENTIAL FUNCTIONS
- Contributes to development of plans campaigns creative kickoffs and event strategy. Implements and measures defined key performance indicators (KPI) performance and forms insights under guidance of manager.
- Effectively manages projects with vendors creative teams with clear communication timely delivery of assets. Fulfills sponsorship elements to deliver against brand objectives and drive results.
- Collaborates with writers designers to develop content for web collateral blog and newsletter articles advertising and press releases as assigned.
- Provides input to clients in an advisory capacity in order to help them make sound business decisions by identifying needs making assessments and problemsolving issues at hand.
QUALITY/SAFETY ESSENTIAL FUNCTIONS
- Contributes to strategy and performance assessments for programs and service lines sponsorships and events under guidance of manager. Contributes to the development of effective business cases by gathering and analyzing data and identifying support under guidance of manager.
- Contributes to the optimization of the Houston Methodist experience for consumers by identifying opportunities for excellence.
- Contributes to the development of clear and concise communications reports and presentations with compelling data for leadership.
- Develops and reviews marketing collateral and advertising to ensure messaging and photography align with guidelines.
FINANCE ESSENTIAL FUNCTIONS
- Submits invoices on time and tracks and adheres to budgets for assigned projects.
GROWTH/INNOVATION ESSENTIAL FUNCTIONS
- Contributes to optimizing strategy and initiatives by identifying gaps and opportunities in partnership with manager.
- Proactively problem solves under the guidance of manager. Grows and enhances marketing knowledge and abilities. Ensures own career discussions occur with appropriate management.
This job description is not intended to be allinclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises.
Qualifications
- Bachelors degree in Business Marketing Communications or related field
WORK EXPERIENCE
- Four years experience related to Marketing and Communications
License/Certification
- N/A
KSA/ Supplemental Data
- Demonstrates the skills and competencies necessary to safely perform the assigned job determined through ongoing skills competency assessments and performance evaluations
- Sufficient proficiency in speaking reading and writing the English language necessary to perform the essential functions of this job especially with regard to activities impacting patient or employee safety or security
- Ability to effectively communicate with patients physicians family members and coworkers in a manner consistent with a customer service focus and application of positive language principles
- Demonstrates professional growth and shows initiative and authority in conversations
- Ability to work under pressure and balance many competing priorities and deadlines
- Positive and supportive attitude and demeanor
- Ability to multitask and work in an organized manner
- Ability to uphold confidential and sensitive information
- Proficient in spreadsheet wordprocessing and presentation software
- Sound judgment and decision making ability with strong critical thinking skills; understand when to escalate issues
- Ability to receive constructive feedback and demonstrate performance improvement including receiving seeking out and acting on performance feedback
- Open to ideas offered by others; works collaboratively and contributes to dialogue
- Demonstrative initiative in managing projects and communication with stakeholders
- Effective written communication and presentation skills
- Ability to engage with the public/consumers in a positive manner and in alignment with Houston Methodist standards
SUPPLEMENTAL REQUIREMENTS
WORK ATTIRE
- Uniform No
- Scrubs No
- Business professional Yes
- Other (department approved) No
ONCALL*
*Note that employees may be required to be oncall during emergencies (ie. DIsaster Severe Weather Events etc) regardless of selection below.
- On Call* No
TRAVEL**
**Travel specifications may vary by department**
- May require travel within the Houston Metropolitan area Yes
- May require travel outside Houston Metropolitan area No
Company Profile
Houston Methodist Specialty Physician Group As one of the nations leading hospitals and academic medical centers Houston Methodist has brought together some of the nations leading experts in multiple specialties to serve our patients. As part of Houston Methodist Specialty Physician Group (HMSPG) these specialists not only provide excellent clinical care but are on the forefront of research developing leadingedge technologies and treatments and teaching the medical pioneers of tomorrow. This combination of clinical service research and academics ensures patients have access to the latest in treatments and technologies while providing the best in comprehensive patient care. Established as a nonprofit corporation and certified by the Texas State Board of Medical Examiners HMSPG enables physicians to maintain autonomy with respect to their clinical practice while growing their practice within an academic environment.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
