Enablement Platform Manager
Enablement Platform Manager
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Salary Not Disclosed
1 Vacancy
Job Description
Your Career
Palo Alto Networks is seeking a highly skilled and professional Enablement Platform Manager to oversee and manage our learning management system (LMS). The successful candidate will be responsible for the maintenance updates and overall management of training content and programs. This role is pivotal in supporting our Global Customer Services (GCS) audience encompassing Customer Success Customer Support and Professional Services.
Your Impact
Strategic Management: Design and manage our learning and enablement platforms to ensure they meet the business needs and support stakeholders across GCS.
System Evaluation and Enhancement: Evaluate the current LMS state across the company and recommend enhancements based on feedback from internal stakeholders.
Standards and Governance: Set standards and configuration management guidelines including a crossfunctional taxonomy housekeeping standards and governance protocols.
Content Management: Upload test and update eLearning modules effectively and efficiently.
CrossDepartmental Collaboration: Collaborate with multiple departments and business units to implement new services modules and integrations within the system.
Learner Administration: Manage learner setup administration workshop assignments and assessment scoring.
Reporting and Data Analysis: Create and maintain schedules to run reports and queries collect and analyze training metrics and publish findings.
Stakeholder Support: Provide administrative support for the system to both internal and external stakeholder groups.
Additional Duties: Perform other duties as required.
Qualifications :
Your Experience
Expertise: Demonstrated expertise in enterprise learning management systems or content management systems. Prior experience with Docebo is preferred.
CrossFunctional Collaboration: Proven ability to work effectively with multiple stakeholders and teams across the organization.
Communication Skills: Strong communication skills with the ability to convey information clearly to both technical and nontechnical stakeholders.
Project Management: Ability to thrive in a fastpaced deadlinedriven environment while managing personal time and multiple projects efficiently.
Data Analysis: Strong data analysis skills with experience in creating and running comprehensive data summary reports.
Educational Background: Bachelors degree in a relevant field such as Business Marketing or Computer Science.
Additional Information :
The Team
We seek a selfstarter with a serviceoriented and growthoriented mindset someone who enjoys diagnosing and resolving issues and is dedicated to continuous improvement. If you are passionate about learning management and ready to make a significant impact within our GCS team we encourage you to apply.
Compensation Disclosure
The compensation offered for this position will depend on qualifications experience and work location. For candidates who receive an offer at the posted level the starting base salary (for nonsales roles) or base salary commission target (for sales/commissioned roles) is expected to be between $80000 $130000/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here.
Our Commitment
Were problem solvers that take risks and challenge cybersecuritys status quo. Its simple: we cant accomplish our mission without diverse teams innovating together.
We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need please contact us at .
Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace and all qualified applicants will receive consideration for employment without regard to age ancestry color family or medical care leave gender identity or expression genetic information marital status medical condition national origin physical or mental disability political affiliation protected veteran status race religion sex (including pregnancy) sexual orientation or other legally protected characteristics.
All your information will be kept confidential according to EEO guidelines.
Remote Work :
Yes
Employment Type :
Fulltime
Employment Type
Remote
Company Industry
Key Skills
- Restaurant Experience
- Customer Service
- Employee Evaluation
- Management Experience
- Math
- Employment & Labor Law
- Sanitation
- Leadership Experience
- P&L Management
- Mentoring
- Supervising Experience
- Restaurant Management
