Healthcare Appointment Coordinator -
Healthcare Appointment Coordinator -
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Job Description
Job Title: Healthcare Appointment Coordinator
Location: Remote (EST Time Zone)
Salary Range: up to 2000 USD
Work Schedule: Monday Friday 10:00 AM to 6:00 PM (EST)
NOTE: INDEPENDENT CONTRACTOR POSITION
Company Overview:
Sagan is an exclusive membership community for top executives founders and CEOs seeking to hire and maximize the impact of international talent. We bridge the gap between global talent and USbased businesses connecting candidates from vibrant regions like Latin America the Philippines India Pakistan Bangladesh and Africa with leading American companies. Discover a world of career possibilities with Sagan.
About the Company:
Sagan represents a fastgrowing healthcare company dedicated to making sleep apnea testing more accessible through athome diagnostic solutions and a network of partner clinics. Their mission is to help patients take the first step toward better sleep health through compassionate guidance and patient education.
Position Overview:
The Healthcare Appointment Coordinator will play a crucial role in helping patients navigate their journey to diagnosis and treatment. This position requires a strong phone presence empathy and persistence to educate and assist potential patients in scheduling appointments. Ideal candidates will have a background in healthcare customer service or patient coordination.
Key Responsibilities:
- Engage inbound leads via phone text and email to educate qualify and book appointments
- Follow up persistently but consultatively ensuring patients make informed decisions without pressure
- Maintain a clean pipeline of leads ensuring timely followups and accurate recordkeeping
- Track performance metrics and provide daily/weekly reports
- Support partner clinics with administrative tasks as needed
Qualifications:
- Strong English communication skills ideally indistinguishable from a North American healthcare admin
- Experience in healthcare (call center nursing or patient coordination preferred)
- Comfortable with highvolume outreach and multiple followups
- Empathyfirst mindset with a resultsoriented approach to appointment setting
- Ability to work independently while being part of a missiondriven team
NicetoHaves:
- Familiarity with GoHighLevel AirCall AirTable G Suite and CRMs
- Previous experience in a frontoffice support role or as a healthcare provider looking to transition into an administrative role
- French is a plus
Why Join This Team
- Be part of a healthcare company addressing an important health issue
- Help real patients take a crucial step toward better sleep and overall wellbeing
- Work in a supportive patientfirst environment that values compassion and ethical decisionmaking
Please note: To ensure prompt processing of your application we kindly request that you submit your resume and an introductory video in English format.
Employment Type
Full Time
