This is a remote position!
As a Tracking Coordinator you will play a crucial role in ensuring we exceed our client s KPI expectations. You will be the primary liaison between our Carrier Sales Representatives Account Operations Team and our partner carriers.
- Building and maintaining relationships with partner carriers
- Monitor loading unloading and appointments follow up with customers regarding delays missed appointments and late arrivals
- Identifying potential problems before they occur
- Ensuring that any problems such as delays accidents etc. are communicated immediately to our Account Operations and Carrier Sales Teams
- Demonstrates professionalism positive attitude and exceptional telephone etiquette.
- Assist other team members when required.
Requirements
If you are an expert multitasker active listener and excellent communicator with a friendly and confident personality. You love getting to know people and building lasting relationships. You display empathy when dealing with carriers and use emotional intelligence to guide your interactions. This job is for you!
Benefits
- 100% remote
- Schedule:
- Evening (4:00 PM 12:00 AM)
- Monday through Sunday (schedule TBD)
- This its a Biling al Position
- 40 hours per week
- We provide the equipment
- Culture of Respect Expertise Collaboration and Entrepreneurship
- Work with a team that Supports and Respects each other at a company where Diversity & Inclusion is a Celebrated!
- If you have ideas that you wish someone would listen to tell us! We love the Entrepreneurial spirit and we strive for Continuous Improvement!
REMOTE VANCANCY IN COLOMBIA. Experience in remote work. Attention to detail and accuracy in work. Proactive and self-motivated attitude. Experience in Logistics and Transportation. Excellent communication skills in English (reading, writing, speaking). Adaptability and flexibility in a dynamic work environment.