Lead Motor Claims
Lead Motor Claims
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Job Description
Get to Know the Team
GrabInsure is part of Grab Financial Group which includes GrabPay GrabFinance and Digital Banking businesses. GrabInsures mission is to design innovative insurance that enables millions of people in Southeast Asia to protect themselves and their families against lifes uncertainties. We have already launched several firstoftheirkind products including microhealth and Usage Based Auto Insurance.
As of 2025 GrabInsure has evolved from a distributionfocused insurtech to a full stack insurtech obtaining its first insurance license in Singapore. The mission of the team remains the same to create insurance solutions to protect our customers from lifes uncertainties.
Get to Know the Role
Reporting to the Regional Head of Insurance Operations you will be responsible for the overall motor claims strategy P&L processes and relationships. This role is based onsite at our Grab One North office.
The Critical Tasks You Will Perform
- Leading the development of claims management philosophy and strategy in line with the companys goals and customer service philosophy.
- Leading the tactical decision making and tradeoff process in developing the motor claims management processes.
- Collaborating with the Operational Product Technology teams and other functions to set up the claims management function processes systems and customer journey.
- Building and owning the key relationships necessary for an effective claims management strategy and function TPAs adjusters workshops OEMs technology partners.
Qualifications :
What Essential Skills You Will Need
- Minimum 7 to 10 years of experience in motor claims or related role
- Significant managerial and leadership experience with experience in setting up or transforming (with a digital/technological angle) claims processes
- Indepth knowledge of the Singapore motor claims and recovery process including regulatory requirements best practices and emerging trends.
- Excellent communication and interpersonal skills with the ability to build and maintain relationships with stakeholders at all levels.
Additional Information :
Life at Grab
We care about your wellbeing at Grab here are some of the global benefits we offer:
- We have your back with Term Life Insurance and comprehensive Medical Insurance.
- With GrabFlex create a benefits package that suits your needs and aspirations.
- Celebrate moments that matter in life with loved ones through Parental and Birthday leave and give back to your communities through LoveallServeall (LASA) volunteering leave
- We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through lifes challenges.
- Balancing personal commitments and lifes demands are made easier with our FlexWork arrangements such as differentiated hours
What We Stand For at Grab
We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer we consider all candidates fairly and equally regardless of nationality ethnicity religion age gender identity sexual orientation family commitments physical and mental impairments or disabilities and other attributes that make them unique.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
