Lead Associate - Operations
Lead Associate - Operations
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Job Description
O2C Cash App Good understanding of Order to Cash cycle Strong knowledge of Cash application Working experience in IREC tool will be a plus.Key Accountabilities: The person will be responsible for processing Customer receipts Billings adjustments and write offs from basic to complex transactions. Handle allocated tasks related to cash applications Reconciliation queries and dispute management independently Cash Applicators:a) Cash Applicationb) Account reconciliationc) Dispute Managementd) Basic accounting knowledgee) Cash app queries Ensure compliance with client process turnaround time and accuracy Maintain relationships with line managers counterparts and stakeholders Adhere to and improve performance on service level agreements and deliverables to customers Understand and work towards the common goals of the organization Resolve conflicts and escalate if necessary Display good collaborative spirit and adapt to change management Spot and analyse anomalies and aberrations providing solutions for the same Communicate confidently with poise and credibility demonstrating empathy and clarity in thoughts and language proficiencyPersonal Attributes: Good Understanding of MS Office Basic written and spoken ability to communicate in English
Qualifications :
B com M com MBA Finance
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
