SupervisorTeam leader Freight Forwarding

The Team Leader is responsible for ensuring Jnar Transport hfs customers receive highquality personalized service and that all operations are executed efficiently safely and in a timely manner. The Team Leader plays a crucial role in maintaining the companys reputation for reliability and excellent service.

Key Responsibilities:

• Oversee and ensure that all tasks related to the Import Sea & Export and Forwarding Departments are completed correctly and on time.

• Serve Jnar Transport hfs customers by providing excellent service and forwarding sales leads to the sales department.

• Build and maintain strong relationships with new and existing customers including contracting bidding and identifying sales opportunities.

• Promote and sell additional services offered by Jnar Transport hf and its parent company.

• Maintain clear and professional communication with internal and external customers.

• Fully understand Jnar Transport hfs contracts and special offers making operational decisions accordingly to benefit customers.

• Provide customers with accurate and timely information to support their needs.

• Accurately enter transport order details Bills of Lading (BL) invoices and other documentation into the transport system.

• Handle BL registration booking arrival notices manifests and routing orders promptly.

• Oversee and control departmental costs including shipping charges and supplier costs.

• Ensure customerspecific agreements are properly registered in the CRM and transport system.

• Identify operational improvement opportunities and propose optimization strategies.

• Maintain effective communication with other departments within Jnar Transport Samskip and subsidiaries.

• Ensure timely issuance of invoices and cost entry within the department.

• Liaise with customs ocean and road carriers ports terminals agents and other relevant stakeholders.

• Adhere to established procedures and company policies.

• Maintain a neat and professional work environment including appropriate dress code.

• Uphold GDP (Good Distribution Practice) pharmaceutical standards when applicable.

• Provide departmental coverage in cases of absence and undertake necessary additional tasks.

• Ensure that employees receive necessary training and encouragement for professional performance.

• Contribute to department development making suggestions for improved services and workflows.

• Implement work processes and new computer systems participating in related projects.

• Assist in annual goal setting planning and company quality initiatives.

• Conduct data analysis and reporting from transport systems.

Qualifications & Skills:

• Education: University degree and/or relevant job experience in logistics transportation or a related field.

• Competency:

  • Strong professional communication skills with partners suppliers clients and colleagues.

  • Ability to diligently follow up on transport and projects including supervision and reporting.

• Technical Skills:

  • Strong knowledge of transportation systems or the ability to learn quickly.

  • Excellent analytical skills for data interpretation from IT systems.

  • Proficiency in Microsoft Office (Excel Word PowerPoint) and other relevant systems.

• Industry Experience:

  • Experience in the transport/logistics industry.

  • Knowledge of import/export operations.

• Language Skills:

  • Required: Excellent oral and written English proficiency.

  • Preferred: Dutch French Icelandic and/or German.

Personal Attributes:

• Ability to work independently take initiative and manage multiple tasks effectively.

• Positive attitude and strong problemsolving skills.

• Ability to work under pressure in a fastpaced environment.

• Strong emotional intelligence fostering collaboration and maintaining positive relationships.

• Clear and structured communication skills.

• Knowledge of Dangerous Goods (IMO/ADR) and INCOTERMS 2020 is required.

Why Join Us

• Work in a dynamic and collaborative environment.

• Be part of a reputable and growing company known for excellent customer service.

• Opportunities for professional development and career growth.

If you meet the qualifications and are excited about this opportunity we encourage you to apply and become part of our team!

Remote Work :

No

Employment Type :

Fulltime