Freight Forwarding Sales Representative
Freight Forwarding Sales Representative
Posted on :
20-12-2024
Employer Active
1 Vacancy
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Job Description
Job Overview
The Freight Forwarding Sales Representative is a key player in the logistics industry responsible for driving new business and maintaining existing accounts by providing customized freight forwarding solutions. This role necessitates a deep understanding of shipping and logistics sales strategies and customer relationship management. The representative acts as a bridge between clients and service providers ensuring timely deliveries and optimal logistics solutions that meet customer needs while contributing to the companys bottom line. A strong sales acumen and a proactive approach to market needs are essential for success in this role. The Freight Forwarding Sales Representative not only plays a crucial role in generating revenue but also enhances the organizations reputation by delivering exceptional service and ensuring customer satisfaction.
Key Responsibilities
- Develop and implement sales strategies to achieve individual and team sales targets.
- Identify and pursue new business opportunities within the freight forwarding market.
- Maintain and build strong relationships with existing clients to foster repeat business.
- Analyze customer needs and suggest appropriate logistics solutions to meet their requirements.
- Prepare and present accurate quotations to clients in a timely manner.
- Negotiate pricing and terms with clients to secure contracts and agreements.
- Track and report on sales performance metrics to management.
- Attend industry trade shows and networking events to promote services and gather market intelligence.
- Collaborate with operations and logistics teams to ensure client requirements are met effectively.
- Stay informed about industry trends regulations and competitive landscape.
- Provide feedback to management on market conditions and customer preferences.
- Manage and resolve customer queries and complaints professionally.
- Participate in regular training and development sessions to enhance skills.
- Utilize CRM tools to manage sales pipeline and maintain customer data.
- Prepare sales reports and forecasts to assist with strategic planning.
Required Qualifications
- Bachelors degree in Business Logistics or a related field.
- Minimum of 2 years of sales experience in freight forwarding or logistics.
- Proven track record of achieving sales targets.
- Strong understanding of supply chain management and freight forwarding processes.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Proficiency in CRM software and Microsoft Office Suite.
- Strong negotiation and presentation skills.
- Ability to adapt to fastpaced environments and changing market conditions.
- Customerfocused mindset with a dedication to delivering superior service.
- Knowledge of customs regulations and shipping procedures.
- Strong analytical and reporting skills.
- Flexibility to travel as needed for client meetings and industry events.
- Fluency in additional languages is a plus.
- Resultsdriven with a proactive approach to problem solving.
- Strong organizational skills with attention to detail.
customer service,analytical skills,market analysis,interpersonal skills,freight forwarding processes,organizational skills,negotiation skills,presentation skills,problem solving,customer,time management,supply chain management,reporting skills,logistics solutions,sales strategies,excellent communication,forwarding,microsoft office suite,customer relationship management,shipping procedures,customs regulations,sales,freight forwarding,communication skills,crm software
Employment Type
Full Time
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