Senior Client Partner
Senior Client Partner
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
You will be responsible to define and achieve the short and longterm client strategy to proactively discover the clients goals and difficulties and to follow the sale process in order to create opportunities in the pipeline. You will be working with stakeholders across Accesa in order to shape the strategic direction of our projects and ensure we continue to meet and exceed our clients expectations.
You will be joining a team of professionals with focus on Manufacturing & Multi Industries formed by Client Partners Delivery Tribe Leads and Business Development responsible. Together with your colleagues you will help Accesa to quickly adapt to market demands inline with our global governance model and to create a better match between our solutions and the needs of our clients and partners.
Responsibilities:
Client Strategy Development: Develop and implement comprehensive client strategic plans that encompass a thorough understanding of each clients business challenges and growth opportunities. Regularly review and update these plans find expand and extend opportunities to increase the revenue generated with the customer providing status reports during Accountrelated meetings.
Revenue Target Achievement: Take ownership of revenue targets for the accounts under your management. Collaborate closely with internal teams to ensure the delivery of services meets the calculated profitability margin while focusing on client satisfaction.
Client Delivery Status: Coordinate with customerdedicated delivery tribes to ensure smooth project delivery kickoffs. Offer valuable recommendations feedback and initiatives to optimize client project outcomes.
Customer Satisfaction: Collect and prioritize customer satisfaction by managing internal relationships and ensuring the fulfillment of contractual promises. Strive to exceed customer expectations and address any concerns promptly.
Sales Process and Proposal Management: Participate in the sales process and collaborate with Sales Presales and Delivery to shape proposals aligning them with client strategies and requirements.
Short and LongTerm Client Strategy: Define and execute shortterm and longterm strategies to identify and proactively address client goals and challenges. Cultivate opportunities within the pipeline to foster future growth.
Collaboration and Stakeholder Management: Work closely with stakeholders across the organization to influence the strategic direction of projects and align them with client expectations. Collaborate with the Accesa team to ensure a cohesive approach to client management.
Qualifications :
- 5 years of experience in client relationship management strategic consulting and/or business development with a strong understanding of the IT industry particularly in the Manufacturing domain
- Exceptional communication skills with the ability to articulate ideas clearly and concisely
- Demonstrate an investigative and analytical approach in discussions and presentations
- Deliver compelling and engaging presentations to both internal teams and clients.
- Familiarity with the project delivery process enabling you to collaborate with delivery teams effectively.
- Ability to strategize and implement plans to achieve objectives demonstrating excellent followthrough and implementation skills
- Customerfocused mindset with a proven ability to build trustbased collaborative relationships effectively manage multiple stakeholders and ensure smooth processes while prioritizing tasks to achieve objectives
- Proficient in English written and spoken communication. German language is a plus.
Additional Information :
At Accesa you can:
Enjoy our holistic benefits program that covers the four pillars that we believe come together to support our wellbeing covering social physical emotional wellbeing as well as worklife fusion.
- Physical Wellbeing: Our wellbeing program includes medical benefits gym support and personalised fitness options for an active lifestyle complemented by team events and the Healthy Habits Club.
- WorkLife Fusion: In very dynamic industries such as IT the line between our professional and personal lives can quickly become blurred. Having a onesizefitsone approach gives us the flexibility to define the worklife dynamic that works for us.
- Emotional Wellbeing: We believe that to maintain our overall health we need to invest in our mental wellbeing just as much as we do in our physical health social connections or in achieving worklife balance.
- Social Wellbeing: As a growing community in a hybrid environment we want to ensure we remain connected not just by the great work we do every day but through our passions and interests.
Remote Work :
Yes
Employment Type :
Fulltime
Employment Type
Remote
Company Industry
Key Skills
- Business Development
- Presentation Skills
- Motivational Interviewing
- Employee Relations
- Growing Experience
- Crisis Intervention
- Go
- HR Sourcing
- Account Management
- Enterprise Sales
- Human Resources
- Workday
