Customer Support Assistant
Customer Support Assistant
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Job Description
We are seeking a detailoriented and customerfocused Customer Support Assistant to join our team. The ideal candidate will assist customers with inquiries resolve issues efficiently and ensure a seamless customer experience. This role requires excellent communication skills problemsolving abilities and a strong commitment to customer satisfaction.
Responsibilities
- Respond to customer inquiries via phone email and live chat
- Provide accurate information and solutions in a timely manner
- Assist customers with troubleshooting and issue resolution
- Maintain detailed records of customer interactions and feedback
- Collaborate with internal teams to improve customer support processes
- Ensure customer satisfaction by following up on inquiries and concerns
- Stay updated on company products policies and procedures
Qualifications :
Skills & Qualifications
- Strong verbal and written communication skills
- Ability to handle multiple tasks in a fastpaced environment
- Problemsolving skills with a customerfirst approach
- Attention to detail and excellent organizational skills
- Previous experience in customer service or a related field is preferred
- Proficiency in Microsoft Office and CRM software is a plus
Additional Information :
Benefits
- Competitive salary based on experience
- Opportunities for professional growth and career advancement
- Comprehensive training and continuous learning programs
- Supportive and collaborative work environment
- Health and wellness benefits
If you are passionate about providing excellent customer service and want to grow in a dynamic company we encourage you to apply today.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
