Customer Support Assistant
Customer Support Assistant
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Salary Not Disclosed
1 Vacancy
Job Description
Job Description
We are seeking a detailoriented and customerfocused Customer Support Assistant to join our team. The ideal candidate will be responsible for assisting clients with inquiries troubleshooting issues and ensuring a seamless customer experience. This role requires excellent communication skills and the ability to provide professional support to our valued clients.
Responsibilities
- Handle customer inquiries via email and phone providing timely and accurate responses.
- Assist clients with productrelated questions troubleshooting and general support.
- Maintain and update customer records in the database.
- Collaborate with internal teams to resolve customer concerns efficiently.
- Identify opportunities to improve customer satisfaction and retention.
- Ensure all support requests are addressed professionally and effectively.
Qualifications :
Skills & Qualifications
- Previous experience in customer service or support is preferred.
- Strong verbal and written communication skills.
- Ability to handle multiple tasks and prioritize effectively.
- Proficiency in Microsoft Office and CRM software is a plus.
- Problemsolving mindset with attention to detail.
- Ability to work in a fastpaced environment and adapt to changes.
Additional Information :
Benefits
- Competitive salary within the range of $44000 $47000 per year.
- Opportunities for professional growth and career advancement.
- Supportive and collaborative work environment.
- Comprehensive training to enhance skills and industry knowledge.
If you are passionate about customer service and enjoy working in a dynamic environment we encourage you to apply for this opportunity.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
