Customer Support Assistant
Customer Support Assistant
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Salary Not Disclosed
1 Vacancy
Job Description
Job Description
We are looking for a Customer Support Assistant to join our team. In this role you will be responsible for providing excellent customer service resolving issues and ensuring customer satisfaction. The ideal candidate will be proactive detailoriented and eager to contribute to the overall success of the company.
Responsibilities
- Handle customer inquiries via phone email and chat.
- Resolve customer issues and provide timely solutions.
- Document and track customer interactions in the companys CRM system.
- Assist in troubleshooting product or servicerelated problems.
- Provide followup to ensure customer satisfaction.
- Work collaboratively with other teams to address customer needs.
- Maintain product knowledge and stay updated on company offerings.
Qualifications :
Skills & Qualifications
- Strong communication skills both written and verbal.
- Excellent problemsolving and conflict resolution abilities.
- Proficient in using customer service software and CRM systems.
- Ability to work well in a fastpaced environment.
- Detailoriented with strong organizational skills.
- Previous experience in customer support or a related field is a plus.
Additional Information :
Benefits
- Competitive salary.
- Opportunities for career growth and advancement.
- Health dental and vision insurance.
- Paid time off and holidays.
- Supportive work environment.
If you are passionate about providing excellent customer service and want to be a part of a fastgrowing company we would love to hear from you. Apply today!
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
