As a Site Reliability Engineering Manager you will manage all production assets for each product. Your responsibilities include: batching upgrading deploying new servers organizing the teams workload supporting engineering efforts compliance uptime and performance monitoring. Youll be responsible for prioritizing organizing and leading your teams of all work. Youll assess operational capabilities and performance to ensure the ontime delivery of quality products and services to all customers both internal and external.
As a leader you will:
- Set and help the team understand performance targets and goals
- Evaluate and provide realtime feedback on performance
- Train and/or ensure that the team is properly trained for their specific roles
- Coordinate oncall rotation
- Coordinate training for staff
- Assist in resolving emergencies such as infrastructure or software outages
- Manage headcount and make staffing decisions related to new hires and terminations
In your daytoday you will:
- Oversee progress in achieving operational/production goals and objectives especially with respect to quality cost and customer service.
- Take responsibility for uptime data accuracy and integrity.
- Interact with Engineering Leads to ensure alignment between teams
- Maintain business continuity for all production assets
- Ensure proper planning and prioritization using agile practices.
- Ensure operations are in full compliance with all company and regulatory requirements.
- Be a technical escalation point for your team.
- Provide weekly reports on system availability response and capacity.
- Manage oncall rotation among team members.
- Have budget responsibilities including ensuring fiscal responsibility for hosting and software licensing.
Qualifications :
- Bachelors degree technical discipline preferred; OR equivalent experience
- Three 3 to five 5 years of experience managing globally distributed team members
- Three 3 to five 5 years of experience in a site reliability engineering capacity
- Solid foundation in the following technologies:
- Linux
- Web Servers (NGiNX / PHP / Traefik / F5
- Virtualization Technologies (VMWare)
- Cloud Platforms (AWS Azure)
- Containerization Systems (Docker Kubernetes Dynos)
- Caching technology (Redis / rabbitmq
- Strong security mindset and experience implementing security controls
- Excellent organizational skills and attention to detail.
- Excellent time management skills with a proven ability to meet deadlines.
- Strong analytical and problemsolving skills.
- Strong supervisory and leadership skills.
- Ability to prioritize tasks and to delegate them when appropriate.
Bonus points for:
- Strong observability experience with Monitoring Technologies creating custom checks and managing alert profiles and escalation policies. (OpenTelemetry Instana LogicMonitor PagerDuty OpsGenie)
- Experience with Tooling (GitLab CI Jenkins Chef Terraform Elastic Search Kubernetes Rancher)
- Scripting experience with the following languages: Ruby Python Bash
- Experience with SOC PCI GDPR standards and regulations
- Experience working tickets and managing priorities within issue tracking systems (Atlassian Suite etc.
- Experience developing or supporting Java php or node applications
- Experience automating repetitive tasks
Additional Information :
The salary range for this role is $163000 $211000 per year. Where you fall within the compensation range is based on how you demonstrate the attributes and competencies required for the role. We mostly reserve the upper half of our compensation bands for internal growth. In addition to base salary we offer a comprehensive benefits package performancebased incentives and opportunities for growth.
#LIRemote
Daxko is dedicated to pursuing and hiring a diverse workforce. We are committed to diversity in the broadest sense including thought and perspective age ability nationality ethnicity orientation and gender. The skills perspectives ideas and experiences of all of our team members contribute to the vitality and success of our purpose and values.
We truly care for our team members and this is reflected through our offices and benefits and great perks. These perks are only for our fulltime team members. Some of our favorites include:
Flexible paid time off
Affordable health dental and vision insurance options
Monthly fitness reimbursement
401(k) matching
NewParent Paid Leave
Casual work environments
Remote work
All your information will be kept confidential according to EEO guidelines.
Remote Work :
Yes
Employment Type :
Fulltime