Associate Manager Site Reliability Engineering Management
Associate Manager Site Reliability Engineering Management
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Job Description
As an Associate Manager of the SRE team your responsibilities will be
- Team management career development project prioritization and performance review.
- Drive a culture of intolerance to manual activities that promotes automation efforts.
- Drive initiatives with partner teams to improve the reliability of the infrastructure.
- Analysis and evaluation of existing processes to drive continuous improvement and efficiencies.
- Provide training and support to partner teams that interface with SRE.
- Onboarding of new hires to enable their success in their roles.
- Onboarding of new technologies systems and automations into the team.
Qualifications :
To be successful in this role you have
- Experience in leveraging or critically thinking about how to integrate AI into work processes decisionmaking or problemsolving. This may include using AIpowered tools automating workflows analyzing AIdriven insights or exploring AIs potential impact on the function or industry.
- Handson technical skills in Linux databases systems and coding.
- Experience as a team lead or prior management experience.
- Design and implementation of monitoring solutions for large and scalable environments.
- Experience with cloud operations followthesun and geographic distributed teams.
- Experience working in software platform and infrastructure delivered as a service.
- Knowledge of principles and methods involving ITIL v3.
- Outstanding interpersonal skills and strong communication skills both written and verbal.
- Uncompromising attention to detail.
We also have pluses. These are not a must but please highlight them on your resume if you have RHCE CCNA ITIL or other industry certifications
Why ServiceNow
ServiceNows DNA is built in purpose and values. We offer a culture of belonging inclusivity collaboration and customer focus.
Worklife balance and wellbeing are our topmost priorities.
We have flexible work arrangements.
We provide competitive compensation generous benefits and a professional atmosphere. This is a very collaborative and inclusive work environment where individuals strong in aptitude and attitude can grow their careers through working with some of the most advanced technologies and talented professionals in the business.
Not sure if you meet every qualification We still encourage you to apply! We value inclusivity welcoming candidates from diverse backgrounds including nontraditional paths. Unique experiences enrich our team and the willingness to dream big makes you an exceptional candidate!
Additional Information :
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by law. In addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
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Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
