IT Solution Specialist - Change Management Transformation
IT Solution Specialist - Change Management Transformation
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Salary Not Disclosed
1 Vacancy
Job Description
Primary Responsibilities/Essential Functions
- Serve as the change agent and coach to support transformational projects impacting the employee population within the North American region preparing business teams for the impact on daytoday operations.
- Create a structured approach to change management which can be consistently deployed at LDC coaching IT delivery teams and business partners on actionable steps of change management and obtain buyin from senior managers to end users.
- Ensure full change management pillars are in place including but not limited to a communications plan key stakeholder management training plan and risks & resistance management plan.
- Implement change management assessments to understand change impacts both from a system/process perspective as well as from the end user point of view to tailor change activities as needed.
- Create and distribute change related communications to impacted partners and senior managers throughout the project lifecycle.
- Build a working knowledge of primary business systems and processes to be used and owned by business teams enabling you to partner with business and IT colleagues to support training documentation and delivery.
- Develop and execute plans for postlaunch to ensure strong adoption and utilization of new processes and software by business teams across the region in partnership with relevant project teams.
- Define and measure success metrics to monitor change readiness across teams including soliciting feedback from impacted partners and adjust the change management approach as necessary.
- Create and distribute reporting to showcase the progression of change management activities throughout the project lifecycle.
Qualifications :
Additional Responsibilities:
- Other duties and projects as assigned.
Company Conformance Statements
In the performance of their respective tasks and duties all employees are expected to conform to the following:
- Perform quality work within deadlines with or without direct supervision.
- Interact professionally with coworkers Company business associates and the general public.
- Work together in a cooperative spirit to serve the best interests of the Company.
- Operate in a fully responsible manner and comply with the law and Company policy.
Education/Professional Certifications/Licenses
Basic qualification:
- Bachelors degree in business or computer science
Preferred qualification:
- Masters degree in business or computer science
- Certification in organizational change management
Experience
Basic qualifications:
- 2 years experience leading and implementing change management activities impacting 100 users.
- Demonstrated realworld experience addressing and overcoming the unique challenges that come with complex projects impacting the business operations of an organization.
- Experience participating in a crossfunctional project team environment; ability to perform in various roles from individual contributor to a leadership role; ability to contribute to planning organization and managing of change management activities.
- Experience establishing and maintaining effective working relationships with other business organizations; successful experience in working with diverse groups of people in a problemsolving environment.
Preferred qualification:
- Experience with functional and technical aspects of major enterprise business systems and related technologies.
Knowledge/Skills/Abilities (including any physical demands)
Basic qualifications:
- Understanding of change management life cycle and how to drive partners to accept and embrace change.
- Understanding of project life cycle to know when where and how to insert change management activities within.
- Working knowledge/ experience in functional business areas such as finance accounting information technology and trading operations.
- Ability to effectively engage in multiple concurrent projects requiring change management.
- Ability to manage competing priorities and shift activities to align to the priorities.
- Advanced knowledge of standard business tools such as MS Office Suite (Word Excel etc..
- Excellent verbal and written communication skills.
Additional Information :
Equipment Used
- Typical office equipment
Working Conditions
- Typical climatecontrolled office environment. Extensions of regular working hours are occasionally necessary to complete time sensitive projects attend training or to respond to highpriority requests. Spends long periods of time working on a computer screen. Position may include light travel within the region <15.
Decision Making/Accountability
- Accountable to create a change management approach / methodology suitable for requirements of LDC North America.
- Accountable to ensure all change management related activities have been completed to drive a successful change.
- Accountable to track and report change management issues and escalate as necessary.
- Ability to take decisions on change management related activities and escalate challenges as necessary.
What We Offer
We provide a dynamic and stimulating international environment which will stretch and develop your abilities and channel your skills and expertise with outstanding career development opportunities in one of the largest and most solid private companies in the world.
Comprehensive benefits program including medical dental and vision care coverage flexible spending account plans employee assistance program life insurance and disability coverage
401k with Company Match
Family Friendly Benefits including childbirth and parental leave fertility and family building benefits
Paid Time Off (PTO) and Paid Holidays
Flexible work available (not applicable to all roles)
Diversity & Inclusion
LDC is driven by a set of shared values and high ethical standards with diversity and inclusion being part of our DNA. LDC is an equal opportunity employer committed to providing a working environment that embraces and values diversity equity and inclusion.
LDC encourages diversity supports local communities and environmental initiatives. We encourage people of all backgrounds to apply.
Equal employment opportunity (EEO)
Louis Dreyfus Company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training.
Sustainability
Sustainable value is at the heart of our purpose as a company.
We are passionate about creating fair and sustainable value both for our business and for other value chain stakeholders: our people our business partners the communities we touch and the environment around us
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
