IT Systems Technician Onsite
IT Systems Technician Onsite
Posted on :
05-03-2025
Employer Active
1 Vacancy
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Jobs by Experience
5years
Monthly Salary
55000 - 75000
Vacancy
1 Vacancy
Posted on :
05-03-2025
Job Description
Job Summary:
We are seeking an Intermediate Technician to manage cloud support IT infrastructure and customer environments. The ideal candidate will address technical issues deliver projects and ensure system reliability. This role is crucial for maintaining operational efficiency and customer satisfaction.
- Manage cloud support and IT infrastructure for Microsoft 365 Azure and AWS.
- Provide hardware support as needed and resolve technical issues.
- Respond to and resolve customer support tickets efficiently.
- Triage calls to assess and prioritize issues.
- Proactive monitoring of customer environments.
- Set up and configure computer hardware software systems networks printers and scanners to ensure seamless operation.
- Perform regular maintenance and promptly address issues related to hardware software and network systems to minimize downtime.
- Provide technical support to staff resolving systemrelated problems and offering training on new systems and software applications.
- Continuously monitor system performance implementing necessary upgrades or repairs to maintain efficiency and security.
- Maintain accurate records of system configurations maintenance activities and support requests to ensure compliance and facilitate future troubleshooting.
- Fulfill other duties as required by management and other department personnel as requested/required.
Requirements
Requirements/Skills Needed:
- At least 5yrs experience as Intermediate Technician/Systems Support.
- Proficiency in Microsoft 365 Azure AWS monitoring tools and ticketing systems.
- Proficiency in operating systems network configurations and common software applications is essential.
- Relevant commercial experience in systems maintenance and support.
- Ability to diagnose and resolve technical issues efficiently.
- Strong verbal and written communication skills to assist users effectively and document processes.
- Experience with Ninja Halopsa Huntress and CrosswareX is a plus.
- An associates degree in Information Technology Computer Science or a related field is typically required.
- Certifications MS900 MD102 MS102 AZ900 AZ104 CompTIA A ITIL Foundation Certification CCNA MCSE / MCSA or Equivalent Certifications.
Additional Job Details:
Setup and Location: Onsite Ortigas
Work Schedule: 10:00 AM to 07:00 PM NZ Time 05:00 AM 02:00 PM PH Time)
Employment Type: Fulltime
All interviews and other hiring requirements are done virtually or through video calls or emails.
Benefits
Join Us and Enjoy!
- HMO Dental and Life Insurance for you and one free dependent from day one (with the option to enroll additional dependents)
- Paid Leaves: Birthday Vacation Medical and Maternity (up to 6 Vacation Leaves are convertible to cash on your anniversary)
- Employee Engagement Activities: YearEnd Party Family Day Team Building and more!
Why Join Staff Domain
At Staff Domain we are not just another staffing company we are rapidly growing and transforming the way businesses leverage global talent. We offer a vibrant and collaborative work culture that thrives on innovation excellence and continuous learning. With offices in the Philippines South Africa India and beyond we are a truly global company that embraces diversity and encourages the sharing of ideas. We take pride in our dynamic and supportive work environment where you ll have access to cuttingedge technology and tools to help you excel in your role. As a member of our team you ll be part of a high growth organization that invests in its people and offers exceptional opportunities for career advancement. Staff Domain is the perfect place for driven ambitious individuals who are eager to make an impact in a rapidly expanding industry.
Join us as we shape the future of global staffing solutions!
Requirements/Skills Needed: A bachelor's degree in Computer Science or Software Engineering is preferred yet not required. Minimum 3+ years of experience as a Network Engineer Familiarity with Cisco, Meraki and Ubiquity Industry certifications are not essential, but experience and track record is very important Current understanding of best practices regarding system security measures. Substantial background in Network Administration and Cloud Services (preferably in Azure) Professional work experience in team building and project managing. Strong Business Acumen: adaptive to change, can think on their feet, and comes with great initiative in making sure that the role is contributary to both the company as a whole and to the individual Advanced education and application of business analysis techniques and strategy. Professional experience and a high-level understanding of working with various operating systems and their implications. Ability to work together with teams from several departments to facilitate the orderly of a proposed project plan. Additional Job Details: Set-up and Location: Office-based (Ortigas, Alabang, Pampanga, or Cebu)/Remote Work Schedule: 9:00 AM to 6:00 PM (QLD) | 7:00 AM to 4:00 PM (PH Time) Employment Type: Full-time All interviews and other hiring requirements are done virtually or through video calls or emails.
Education
Bachelor's Degree
Employment Type
Full Time
Key Skills
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