Field Application Spec I
Field Application Spec I
Posted on :
04-03-2025
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1 Vacancy
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Job Description
Job Title: Field Application Spec I
Job Location: Gurugram Haryana India
Job Location Type: Remote
Job Contract Type: Fulltime
Job Seniority Level: Entry level
The primary job function of the Field Application Specialist includes but not limited to:
How You’ll Make An Impact
Benefits: BioRad's biggest asset is its people and the reason why our Total Rewards deliver programs that provide value quality and inclusivity while satisfying the diverse needs of our evolving workforce. Our robust offerings serve to enrich the overall health wealth and wellbeing of our employees through the various stages of an employee’s work and life cycle. We’re proud to offer a variety of options including competitive insurance plans for you and your immediate family Annual Health checkup Marriage Leave Paternity Leave Employee Assistance Programme extensive learning and development opportunities and more.
EEO Statement: BioRad is an Equal Employment Opportunity/Affirmative Action employer and we welcome candidates of all backgrounds. Veterans people with disabilities and people of all races ethnicities genders ages and orientations are encouraged to apply.
Agency NonSolicitation: BioRad does not accept agency resumes unless the agency has been authorized by a BioRad Recruiting Representative. Please do not submit resumes unless authorized to do so. BioRad will not pay for any fees related to unsolicited resumes.
Legal Entity: (IND3006)BioRad Laboratories (India) Pvt Ltd
- Provide pre and post sales technical application support to customers to achieve customer satisfaction and business objectives.
- Conduct product application trainings to customers and to internal team members.
- Manage product evaluation at customer site to meet business objectives
- Support sales personnel to achieve team objectives
How You’ll Make An Impact
- Provide pre and postsales technical application support
- Provide postsales technical application support & training mainly for trouble shooting purpose to achieve customer satisfaction and meet business objectives
- Develop a systematic troubleshooting approach to diagnose common application problems to be shared among team members.
- Manage product evaluation and provide feedback on further evaluation needs at customer site as part of sales process and ensure it meets business objectives
- Conduct presales product presentations and demonstrations.
- Create training / Demo module (training notes equipment consumables & checklist) to be used as reference for other FAS.
- Work with manager to devise the yearly application training plan
- Ensure that the BioRad commitment to customer satisfaction is achieved and constantly improved.
- Log in all field vi
- sits in Salesforce (SFDC) and upload supporting reports
- Maintain internal documents for application trainings conducted
- Ensure all instruments used for evaluation are properly accounted for
- Collect reference/performance letters for different products from customers regularly
- Presentation on specific product applications
- Prepare materials required for workshop/exhibitions & seminars
- Manage relationships with key customers & develop reference/key seminars
- Managing products performance related complaints and replacement requests
- Submit product related complaints to Product team in timely fashion and do the evaluation
- Ensure that all relevant documentation is in order and traceable
- Experience of working in life science/clinical research laboratory for at least 2 years.
- Proactive and passionate to provide excellent support to meet customer satisfaction.
- Excellent written oral communication and interpersonal skills.
- Protein Purification (FPLC
- Electrophoresis blotting & imaging (gel documentation)
- RealTime PCR
- Droplet Digital PCR (ddPCR)
- Flow cytometry & cell culture
- Superior presentation and training and skills
- Must have proven track record of handson experience in conducting wet lab experiments for at least 2 of the techniques (preferably more
- 2D gel electrophoresis
- Professional experience working in clinical diagnostics industry
- Experience at managing evaluation and training
- Proven track record to meet customer satisfaction in a technical support environment
- Able to work independently and proactively
- Preferably Ph.D. in Life Sciences (Biotechnology Biochemistry Microbiology etc
- Minimum 2 years working experience in a life science/clinical research laboratory with strong technical understanding of laboratory procedures
- Superior technical application knowledge of diagnostic/research methodologies
Benefits: BioRad's biggest asset is its people and the reason why our Total Rewards deliver programs that provide value quality and inclusivity while satisfying the diverse needs of our evolving workforce. Our robust offerings serve to enrich the overall health wealth and wellbeing of our employees through the various stages of an employee’s work and life cycle. We’re proud to offer a variety of options including competitive insurance plans for you and your immediate family Annual Health checkup Marriage Leave Paternity Leave Employee Assistance Programme extensive learning and development opportunities and more.
EEO Statement: BioRad is an Equal Employment Opportunity/Affirmative Action employer and we welcome candidates of all backgrounds. Veterans people with disabilities and people of all races ethnicities genders ages and orientations are encouraged to apply.
Agency NonSolicitation: BioRad does not accept agency resumes unless the agency has been authorized by a BioRad Recruiting Representative. Please do not submit resumes unless authorized to do so. BioRad will not pay for any fees related to unsolicited resumes.
Legal Entity: (IND3006)BioRad Laboratories (India) Pvt Ltd
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Employment Type
Full Time
Key Skills
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