Field Application Scientist I - West Coast Remote
Field Application Scientist I - West Coast Remote
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1 Vacancy
Job Description
****Ideally we are looking for someone in the West Coast region Denver Colorado or Sacramento CA****
The Field Service Application Scientist I is a multidisciplinary molecular biology and organic chemistry position that will contribute to the organization as part of our Global Field Service team bringing curiosity problem solving skills and scientific acumen to LGC. The Field Service team supports various wings of the organization such as Laboratory Operations Engineering Sales and Manufacturing.
The scope of this position will include fieldbased customer support customer assay verification/validation on LGC instrumentation scientific support for applications development of our technologies and providing various levels of technical support on our instrumentation and software. As part of this role the Field Service Application Scientist I will have excellent customerfacing skills combined with a strong understanding of LGC products including instrumentation and reagents. They will be required to operate laboratory equipment onsite install of instrumentation develop testing protocols troubleshoot analyse data and keep current on emerging technologies in the fields of molecular biology as well as organic chemistry. This position will be developed in a fusion of knowledge from genomics PCRbased genetic analysis laboratory automation Oligo synthesis DNA extraction and customer support.
Customer Support and Training: This role merges a trifecta of aptitudes between science mechanics and software. Our Field Service Application Scientists assists and works closely with an international customer base around their applications needs in addition to being developed to support both equipment and software problems.
Provide technical support for customer queries which may require onsite troubleshooting in customer labs. Responsible for collaborating with other internal teams by providing technical and scientific support during the installation of equipment after purchase and enabling customers to seamlessly transition to LGC platforms. As part of this installation process this role will provide customer training and technical/application related support when needed.
This position includes the responsibility to work with current and potential customers to understand and validate their samples and assays on LGC instrumentation. This may involve evaluating assay design optimizing PCR reaction conditions perfecting sample extraction protocols and/or optimizing oligo synthesis protocols. It will require an understanding of genomics PCR techniques and sample extraction methodologies and oligo required for successful deployment of LGC solutions. In addition this position may require research and development of novel methods and support of new products in above stated fields.
Applications Support: When remote or inhouse contributes to applications support and/or to the routine operation of the laboratory through supporting daytoday activities. Responsible for providing scientific support to meet the needs of the various departments within the company.
Engineering Support: Smart hands in the field to support field service engineers fixes installations and PMs.
Sales/Marketing Support: This role may include development of application notes scientific posters and other presentation materials in support of sales and marketing. On occasion it may require travel to represent LGC at tradeshows.
Qualifications :
- Bachelors degree in Molecular Biology Biochemistry Chemistry Genetics or related field required.
- Masters or PhD in Molecular Biology Biochemistry Chemistry Genetics or related field preferred.
- 1 to 3 years of experience in the field of genetics molecular biology and/or oligo synthesis. Working knowledge of and/or experience with PCR RealTime PCR nucleic acid purification data analysis experimental design and oligo synthesis is required.
- 2 to 5 years of experience in the field of genetics molecular biology and/or oligo synthesis. Working knowledge of and/or experience with PCR RealTime PCR nucleic acid purification data analysis experimental design and oligo synthesis is preferred.
Remote Work :
Yes
Employment Type :
Fulltime
Employment Type
Remote
