International Customer Service Professional B2B
International Customer Service Professional B2B
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Job Description
ORDER MANAGEMENT & EXPORT ADMINISTRATION
You will manage the endtoend ordertocash process including credit risk management order handling and coordination of shipping activities with subsidiaries and distribution partners. This involves overseeing transport planning monitoring shipments to ensure they reach their destinations and managing accurate invoicing and credit risk for finished goods visibility items and branded vehicles. Additionally you will prepare export documents and certificates ensuring full compliance with international trade regulations.
SKU PORTFOLIO & MASTER DATA
In this role you will drive the kickoff and setup of new SKUs and packaging materials while also managing updates to existing products such as layout or recipe modifications. Furthermore you will maintain material master data customer master data and pricing conditions for the markets assigned to you ensuring seamless operations and data integrity.
COMMUNICATION COORDINATION & ENHANCEMENTS
You will align closely with customers and internal teams on exportrelated topics maintaining a professional and solutionoriented approach. This includes participating in system testing and implementing logistics enhancements tailored to your markets. By fostering strong relationships with stakeholders you will contribute to the overall operational success of the organization.
Qualifications :
- Minimum Alevel or a Bachelors degree in Commerce Logistics or equivalent professional experience in an international ordertocash (O2C) environment.
- Experience in the FMCG/CPG industry is highly desirable.
- Proficiency in SAP S/4HANA JIRA BI reports and Microsoft Office is preferred.
- A selfmotivated team player with a positive mindset entrepreneurial thinking and the ability to manage multiple priorities in a fastpaced environment.
- Exceptional organizational skills attention to detail and service orientation.
- Fluent in both German and English with strong professional communication skills.
- A proactive approach to identifying risks understanding complex logistics processes and finding effective solutions.
Additional Information :
Due to legal reasons we are obliged to disclose the minimum salary according to the collective agreement for this position which is EUR 2.30300 gross per month. However our attractive compensation package is based on marketoriented salaries and is therefore significantly above the stated minimum salary.
As an employer we value diversity and support people in developing their potential and strengths realizing their ideas and seizing opportunities. We believe passionately that employing a diverse workforce is central to our success. We welcome applications from all members of society irrespective of age skin colour religion gender sexual orientation or origin.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
