Level 2 Support Technician
Level 2 Support Technician
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Job Description
Responsible for HQ and remote sites IT rooms support power cooling rack cabling
Provide second level support for incoming requests and incident reports
Manage onsite installation repair maintenance and test tasks according to the internal procedures
Assist in maintaining the computing equipment inventory
Maintains relationships with third parties
Diagnose repair and/or follow up the service process for faulty equipment
Completes and follows up all the documentation involved in daily activities
Qualifications :
- University degree in related field (Computer Science considered an advantage)
- Basic understanding of LAN/WAN technologies
- Experience with personal computers networking equipment printers data communications
- Team worker and proactive attitude
- Problemsolving skills capability to manage small projects
- Can take ownership of the given tasks and pursue them to completion
- Good command in English
- Drivers license B
Additional Information :
Benefits
- Full access to foreign language learning platform
- Personalized access to tech learning platforms
- Tailored workshops and trainings to sustain your growth
- Medical subscription
- Meal tickets
- Monthly budget to allocate on flexible benefit platform
- Access to 7 Card services
- Wellbeing activities and gatherings
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
