Junior Customer Success Manager German English - mfx

Are you interested in shaping the progress of a rapidly growing scaleupcompany from Austria Interactive Paper is a leading company in the field of innovative marketing technologies. With our unique solutions we are revolutionizing the way brands reach and engage their target audiences. Our mission is to make marketing interactive sustainable and futureproof.

In Junior Customer Success Management at Interactive Paper you will work with top international companies including brands like Samsung Pfizer Ford Oracle and EY. You will be in direct contact with the marketing directors of these brands and take responsibility for successfully managing various advertising campaigns.

We are seeking a candidate with nativelevel German and English proficiency as the role primarily involves engaging with international clients.

We are looking for customeroriented communicative and committed candidates who are motivated to take on real responsibility. You value teamwork and also bring an independent work style. You have organizational talent and enjoy customer contact and selling disruptive hightech products.

Tasks

As a Junior Customer Success Manager at Interactive Paper you play a crucial role in supporting our clients in the implementation of successful projects. Your main responsibilities include:

• Advising and supporting our clients in developing and implementing marketing strategies using interactive media and digital tools.
• Analyzing the business objectives and target audiences of our clients to develop tailored marketing solutions that meet their needs and requirements.
• Working closely with our internal team of creative designers developers and analysts to develop customized solutions that meet our clients requirements.
• Conducting training sessions and workshops for clients to help them make the best use of our products and services and fully exploit their marketing potential.
• Client Project Management and Task Management of customer projects.
• Continuously analyzing and optimizing ongoing marketing campaigns to ensure they deliver the desired results and maximize ROI.

Requirements

• Fluent in English and German both spoken and written.
• Great task management skills and a natural talent for organization ensuring efficiency and structure in all processes.
• Experience in customerfacing roles ideally in hospitality service or consulting. A background in marketing is a plus but not required.
• Basic analytical skills and the ability to solve problems and make informed decisions.
• Strong communication skills as well as the ability to build and maintain client relationships.
• Teamoriented and the ability to work effectively in an interdisciplinary environment.
• Fluent in English and German both spoken and written.

Benefits

• A fulltime position with a salary of 30000 to 40000 gross
• An individual bonus of up to 5000 per year
• A team bonus of up to 5000 per year
• Flexible working hours and locations
• A spot in one of the most focused teams in Europe
• Exciting projects with valuable handson professional experience
• Snack coffee and tea bar
• Afterwork gatherings and monthly team activities

If you are passionate about driving innovative marketing solutions and cultivating longterm customer relationships we eagerly anticipate your application. Kindly submit your comprehensive application documents.

Additionally please record a short video (13 minutes) in both German and English explaining what motivates you about this role and working at Interactive Paper. This will help us quickly assess your communication skills.

Were excited to hear from you!

The Interactive Paper Team