Ocean Export Agent
Ocean Export Agent
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Job Summary: Ensure timely and accurate movement of freight and information while providing an exceptional customer service within the Ocean Export Department.
Responsibilities
Ensure smooth and timely freight process flow
Ensure accurate and timely data entry into our operational system
Track and Trace Ocean Export Files and reporting
Use Global Ocean Export Monitor on a daily basis.
Ensure documents are timely sent and Shipping notices communicated to overseas and customers
Ensure accurate and timely client and vendors billing & payments.
Interact with our customers in arranging their international shipments meeting customer service standards.
Contribute to maintain good relationships with suppliers (Ocean carriers trucking companies and others involved).
Meet compliance at all times to regulations internal and external in accordance with government regulations.
Understand department process flow and looking for best practices to improve operational efficiency and productivity
Ensure all customers standard operating procedures in place and updated in Customer SOP
Meet KPI standards in accordance with the Companys procedures
Overseas communications timely responses to emails and requests (internal and external) 24Hours
Escalation of problems to Management when necessary
Promote compliance in diligently following all company policies and regulations and performing the task at hand with outstanding integrity and pride.
Meets company standards of 52 hours training per year per employee.
Attend training classes when required.
Complete mandatory training when required.
Promote compliance in diligently following all company policies and regulations and performing the task at hand with outstanding integrity and pride.
Adhere to the companys 10 cultural attributes: Appearance Attitude Confidence Curiosity Excellence Integrity Pride Resolute Sense of Humor and Visionary.
Qualifications :
Education and Experience:
6 months to 1 year related experience and/or training preferred but not required; or equivalent combination of education and experience.
Knowledge:
A good understanding of Expeditors Products and Services
Understanding of ocean documentation process a MUST.
Hazardous Materials certification (preferred).
Skills:
Effective interpersonal skills including proven abilities to listen comprehend effectively communicate clearly and concisely to obtain positive results.
Proactive strong organization & negotiation skills.
Good Microsoft Office and computer skills
Fluent in English.
Behaviors:
Positive and willing to help attitude
Additional Information :
Other Benefits
- Medical insurance.
- Employee Stock Purchase Plan.
- Training and Personnel development plan.
- Great Career growth
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
