Chief of Staff Director - Global Partnerships and Channels
Chief of Staff Director - Global Partnerships and Channels
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1 Vacancy
Job Description
What you get to do in this role:
As Chief of Staff you will serve as a trusted advisor to the Global Partnerships and Channels organization leader and other senior leaders to drive operational excellence and help the organization realize its objectives. This role works extensively with leaders from both business and technical backgrounds; the ideal candidate will be able to clearly communicate opportunities ideas concepts surface issues both verbally and in writing someone who can drive process creation implementation and changes with our business partners.
You will be expected to be a collaborative player/coach rolling up your sleeves to get work done while also structuring workstreams and providing guidance to others. In this role you will work on highly complex problems and help senior leaders and the executive team to organize prioritize and implement their strategic agenda.
Ensure consistency on overall Global partner organization strategic goals standards objectives and key results and metrics for each planning cycle
Lead a team of strategic project managers to drive execution of cross functional projects and programs
Establish and drive transparency for leadership to regularly monitor operational and delivery metrics
Drive connectivity and accountability across teams to meet agreed upon objectives and complete agreed upon action items
Enable alignment for organizational portfolio process and visibility in alignment with other functions across product teams
Maintain visibility across the leadership team for daytoday Business Operations execution; drive rhythm of business enable financial planning and investments support communication strategies etc
Manage the Partner Advocate ensuring the GPC leader is prepared for key partner meetings and that accountable actions are completed
Monitor and react to performance accountable for issue identification and resolution in support of organizational goals
Change Leadership to guide the organization through change including process enablement
Run/facilitate orgs and teams offsite / deepdive gatherings with a focus on intra/interteam collaboration and objective setting
Help ideate craft and communicate the north star and narrative to the broader organization.
Own the headcount process for the organizations and collaborate with finance on headcount process
Key partner to HR BP on org health development facilitate talent calibration process
Provide support for org/team All Hands meetings facilitate orgs LT meetings
In this role you will work on highly complex problems gain insight into the strategic and operational issues which are forefront in the minds of the leadership team have exposure to Clevel decision making and establish relationships with senior team members across the organization.
Qualifications :
To be successful in this role you have:
1015 years of experience in gotomarket function for a Software/SaaS technology company; prior experience as a ChiefofStaff or operational leadership role preferred.
Organized and detailoriented; a love for creating order out of chaos.
Strong people development and leadership skills; able to influence and manage multiple extended or virtual teams.
Ability to learn quickly on a fastpaced team including highly technical areas.
Ability to handle interpersonal relationships judiciously professionally and empathetically.
Collaborative team player who also knows how to get things done.
Selfstarter who thrives and can multitask in fastpaced and often ambiguous environments.
High energy strong work ethic.
Strong interpersonal skills; ability to influence at the highest levels.
Strong program management skills.
Not sure if you meet every qualification We still encourage you to apply! We value inclusivity welcoming candidates from diverse backgrounds including nontraditional paths. Unique experiences enrich our team and the willingness to dream big makes you an exceptional candidate!
For positions in this location we offer a base pay of $170200 $297900 plus equity (when applicable) variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline and individual total compensation will vary based on factors such as qualifications skill level competencies and work location. We also offer health plans including flexible spending accounts a 401(k) Plan with company match ESPP matching donations a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.
Additional Information :
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by law. In addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
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Remote Work :
Yes
Employment Type :
Fulltime
Employment Type
Remote
Company Industry
Key Skills
- Crisis Management
- Marketing
- Public Relations
- Fundraising
- Media Relations
- Constant Contact
- Strategic Planning
- Social Media Management
- Team Management
- Public Speaking
- Wordpress
- Writing Skills
