Director of Business Resilience
Director of Business Resilience
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Job Description
Director of Business Resilience
Location: Malvern PA 19355 3 days
Duration: 6m CTH
Job Description:
Duties and Responsibilities
- Lead a coordinated business continuity program in alignment with continuity best practices. Establish a framework and methodology for completion of continuity plans and continuous cycle of update validation and corrective action. Remain wellinformed of and implement best practices and industry wide standards wherever practical to support and improve the program.
- Identify key components that serve as the basis for continuity plans and programs. Implement standard Risk Assessment Business Impact Analysis and other Business Continuity tools and capabilities. Collaborate with Information Technology Services to ensure consensus on critical functions and how they will be supported during a disruption.
- Drives and delivers effective Business Continuity strategies to support and in time of disaster recover Customers Banks critical business functions.
- Coordinate with and support Emergency Management with preparation for crisis and support crisis management program efforts.
- Create assist maintain monitor and validate Business Continuity Plans within the business continuity tracking tool; coordinate with units/oversee writing of Business Continuity Plans across the bank.
- Develop programs and procedures regarding business continuity disaster recovery and emergency protocol for all areas of the bank and educate team members on Business Continuity and Incident Response.
- Establish a coordinated program for training communication testing and exercising of plans using a building block approach to build staff student and faculty knowledge and confidence. Direct the continuous and regular validation and testing of documented Business Continuity plans; create scenarios to reestablish operations from various types of business disruptions.
- Conduct significant internal and external coordination with key partners across business units and with key external partners ensuring plans are updated and available to management teams in the event of a disruption.
- Attend professional meetings and participate in training or other educational offerings to update professional knowledge regarding new developments and technologies related to disaster recovery and business continuity.
Knowledge Skills Abilities and Characteristics
- Bachelors degree in computer science or similar work experience in a related field.
- 5 years of operational business resilience experience in the financial industry.
- Ability to work with senior management seeking buyin for changes in procedures and recommend spending on equipment necessary for continuity in the event of interruption
- Ability to work with bank business units in developing plans procedures and creating alliances that will respond in the event of an occurrence.
- Extensive knowledge of disaster recovery and business continuity planning information technology business interruption and business operations best practices principles and strategies.
- Extensive knowhow in developing and maintaining business continuity plans conducting business impact analysis and organizing and overseeing business continuity exercises.
- Proven project management capabilities.
- Demonstrated facilitation and collaboration skills.
- Ability to communicate and interface with diverse groups (both internal and external); strong interpersonal and communication skills.
- Detail oriented with strong problemsolving and analytical abilities.
- Ability to identify potential impacts of business risk and manage those risks effectively.
- Ability to plan and execute multiple projects simultaneously meeting established deadlines and overall project objectives.
- Excellent written and oral communication skills.
Employment Type
Full Time
