Greets and directs patients to their correct destinations both in person and over the phone. Anticipates the needs of the patients and guests then responds in an accurate and timely manner.
May be required to utilize, troubleshoot, and assist patients and family with a check-in kiosk.
Schedules patient appointments and contacts patients for rescheduling, missed appointments and appointment reminders.
Completes patient admission and registration process by reviewing accounts and other compliance-related documents for completeness and accuracy. Obtains and documents missing information required for registration.
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