Solutions Lead - SME Innovation
Solutions Lead - SME Innovation
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Job Description
- Act as a sector product and methodology expert to support the Partnerships team in scoping client projects.
- Collaborate with clients to conduct research needs analysis and solution design ensuring alignment with their goals and AMI s learning methodology. Ensuring high quality deliverables aligned to scope and defining / defending core value proposition
- Represent AMI in client meetings as the technical solutions / project lead during the scoping design and development phases.
- Develop core project documentation including diagnostics user personas and initial project roadmaps that support high quality standardised innovations / solutions for key SME segments.
- Serve as the senior technical representative to clients during key stages of project design and development.
- Maintain a strong client presence throughout delivery ensuring alignment between client expectations and project execution.
- Participate in highlevel client meetings presenting progress and adapting strategies as needed.
- Lead the overall scope and technical design of learning and capacitybuilding solutions by leveraging AMI s existing methodologies products and diagnostic approaches to craft overarching solutions. Manage and lead a squad of product and learning experts to deliver detailed scalable solutions.
- Define the overall scope of learning and capacitybuilding solutions by analyzing client needs and leveraging AMI s existing methodologies products and diagnostic tools to create impactful and scalable solutions.
- Craft overarching technical designs for learning and capacitybuilding programs ensuring alignment with AMI s strategic goals learning frameworks and client objectives.
- Adapt and integrate AMI s products and approaches into customized solutions for different client contexts sectors and program objectives maintaining consistency in quality and methodology.
- Lead a crossfunctional squad of product and learning experts in translating the overarching solution design into detailed actionable program components tools and resources.
- Oversee the development and delivery of scalable solutions ensuring they meet client expectations align with AMI s learning impact goals and adhere to timelines and budgets.
- Collaborate with the Solutions Ops / Project Manager to ensure agile project principles are deployed in the design and development phases ensuring core documentation metrics and processes are in place and a collaborative squad model is operationalized to deploy expertise from crossfunctional teams efficiently to deliver new products/innovations
- Track progress and resolve blockers during sprints maintaining clear communication with crossfunctional teams.
- Ensure that all project components align with AMI s quality standards and methodologies..
- Lead project / product evaluations and transformation using data to measure success against defined metrics and outcomes.
- Collaborate with the Impact Intelligence team to gather and analyze impact data making recommendations for improvements or further development.
- Support the Senior Programme Manager in tracking project progress ensuring adherence to timelines and addressing challenges during the delivery phase.
- Take a leading role during the evaluation and closeout phases delivering highquality reports and insights to clients and internal stakeholders.
- Prepare where appropriate product briefs initial market research and business case / product model for innovations to be considered by the Product team.
Requirements
- Relevant bachelor s degree; master s degree preferred.
- 10 years of work experience in a relevant sector.
- Proven track record in designing social impact programs/solutions humancentered design or product management in an impactdriven environment.
- Experience in a consulting or client service role is highly desirable.
- Familiarity with data analysis and monitoring & evaluation frameworks.Skills & Attributes
- Expertise in designing and delivering techenabled learning solutions.
- Strong knowledge of SME/MSME ecosystems donorfunded program and skills development.
- Exceptional client relationship and stakeholder management skills.
- Proficiency in agile methodologies and project documentation (or strong design thinking / lean principles competence)
- Datadriven decisionmaking mindset with the ability to analyze and apply insights to improve solutions.
- Excellent communication skills both verbal and written with the ability to represent AMI in highlevel client engagements.
- Collaborative and adaptable work style with a commitment to excellence and impact.
Benefits
- Be the best: We work really hard are proud of what we do and love delighting our clients with quality.
- Own it: We step up to the task never pass the buck and hold ourselves accountable for delivering results.
- Push the limits: We ask why embrace failure and try new things. We never settle.
- Do what s right: We act with integrity confront dishonesty treat people fairly and strive to contribute to the greater good
- Always care: We don t have ego it s always team before me . We are kind we celebrate each other s success and we care enough to give honest feedback.
- Monthly team social events and biannual team buildings
- Regular learning and coaching opportunities
- A hybrid working model
- A screening interview with our Talent Team.
- An interview with your Direct manager.
- A case study assessment
- A final interview with the Head of your Department.
Employment Type
Full Time
Company Industry
Higher Education / Education / Professional Training and Coaching / Education Administration Programs
