Advisory Solution Consultant

ServiceNow is looking for an experienced PreSales solution consultant to join our Global Partnerships and Channels (GPC) team as a Service Provider Specialist for our top global partners.  A Service Provider Specialist is a ServiceNow expert who works with our top partners to design and architect embedded solutions powered by the Now platform. These architectures must adhere to ServiceNow technical best practices and be informed of common architecture principals. The Service Provider Specialist owns the technical architecture and roadmap for the solutions being designed. Youll help design MVP requirements and solution prototypes for new embedded solutions in collaboration with the ServiceNow GPC team and your counterparts in the Partner Solution Consulting organization. Youll be evaluated on metrics such as the number of new solutions published architectures and revenue growth by embedded solution. Youll deliver artifacts including solution briefs case studies and solution architectures.

This is a toplevel individual contributor role with commensurate expectations of performance professionalism integrity and problemsolving skills.

This is a toplevel individual contributor role with commensurate expectations of performance professionalism integrity and problemsolving skills.

What you get to do in this role:

• Work with a spectacular team of seasoned professionals in a positive inclusive diverse and highly collaborative work environment
• Work with the top 10% of partners in ServiceNows ecosystem
• Practice true business value selling with a strong sales support framework
• Design and launch differentiated service provider offerings; see your work have an impact!
• Work with the industryleading NOW platform and solutions
• Support Proof of Concept/Proof of Value engagements with our partners
• Stay current on ServiceNow product developments/releases
• Provide thought leadership and collaborate with cross functional teams to ensure partner and endcustomer success is achieved
• Participate in and deliver Business Reviews and executive briefings
• Provide mentoring and training to peers and other colleagues within our organization
• Identifying leading and contributing to the creation of best practices white papers workshops technology days lunch and learns etc.  

Qualifications :

To be successful in this role you have:

• Experience in leveraging or critically thinking about how to integrate AI into work processes decisionmaking or problemsolving. This may include using AIpowered tools automating workflows analyzing AIdriven insights or exploring AIs potential impact on the function or industry. 
• 7 years of Solution Consulting experience
• Bachelors degree (Masters preferred) in business IT or communications
• A current ServiceNow advanced certification (e.g. Certified Implementation SpecialistSP Certified Master Architect Certified Technical Architect)
• Working knowledge of modern web technologies and cloud computing
• Experience and understanding of multiple technical domains application data integration big data mobility analytics etc. 
• Excellent understanding of the architectural principles for cloudbased platforms that include XaaS SaaS PaaS multitenancy and automation
• Execution focus proven track record of meeting or exceeding sales targets
• Nimble learning ability to quickly grasp the essence of new issues and concepts
• Collaboration the ability to work across teams in a highly matrixed organization
• Influence the ability to navigate complex partner organizations identify stakeholders and power players and build credibility and trust with them
• Bias for action someone who addresses new opportunities and challenges quickly
• Business acumen strong understanding of how consulting firms IT service providers and business process outsourcers make money as well as the industry pressures they face
• Ability to work with a highly diverse set of partners identify and respond to the unique needs of each one with minimal guidance/supervision

Experience that will help you stand out:

• Previous presales experience working with BPOs SIs and top tier consultancies
• Hands on experience with ServiceNow technologies such as CSM Domain Separation TPSM and Service Bridge
• Experience building and launching service provider solutions
• Prioritisation and focus ability to cover a complex territory that may include 12 or more partners quickly triage/identify which partners will generate the most revenue
• Experience with the ServiceNow product suite or competitive product suites highly desirable
• ServiceNow development experience

FD21

Not sure if you meet every qualification We still encourage you to apply! We value inclusivity welcoming candidates from diverse backgrounds including nontraditional paths. Unique experiences enrich our team and the willingness to dream big makes you an exceptional candidate!

Additional Information :

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by law. In addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. 

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact  for assistance. 

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. 

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