Onboarding Associate
Onboarding Associate
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Job Description
Are you a serviceminded professional looking for your next challenge Does being a part of one of Europes fastest growing companies interest you If so then wed love to chat!
As part of our expansion we are soon launching in Bulgaria! To get there we must first assemble a team of motivated superheroes ranging from sales through onboarding to account management wholl make Wolt the goto brand to order from in Bulgarian too. We are now looking for an Onboarding Associate to join our team!
As an Onboarding Associate youll be tasked with providing exceptional partner experience and outstanding service during the onboarding of our restaurant partners which strongly contributes to longterm operational success. Your tasks will include managing the partnership during the onboarding process and ensuring that all necessary data inputs are available in a timely manner. You will also act as a key communicator between our operations team and restaurant partners in order to ensure a seamless onboarding process by driving the resolution of any obstacles encountered.
What youll be doing
The daytoday will evolve with the companys continued growth but in this role you are going to among many other things:
Successfully onboard venues onto the Wolt platform and ensure an optimal and speedy process at all times
Build relationships with our restaurant partners help them through the onboarding process and ensure longterm operations success by training them on using our systems and keeping them up to speed on any updates
Be in the middle of it all help move roadblocks and remove bottlenecks throughout the onboarding funnel in order to drive onboarding velocity
Ensure our portfolio of restaurants reaches the highest Wolt service standards in both pragmatic and aesthetic terms
Qualifications :
Our ideal candidate is structured proactive and detailedoriented not shy to pick up the phone and push stakeholders to drive speed of execution
Logical problemsolving skills with a bias for action and impact
Proactive ownership mentality an independent thinker who can work with limited guidance but through grit and determination can deliver a successful outcome
Excellent interpersonal skills you will be working with a lot of different people both internal and external
Experience in sales account management or customer support is an advantage
Excellent written and oral communication skills in Bulgarian and English
Additional Information :
So why work at Wolt
At Wolt were about getting things done.
Youll probably enjoy it here if you like taking ownership developing yourself and being around friendly humble and ambitious people.
We work hard to make cities into better places and its pretty cool seeing us grow every week. If youre passionate about building things that just work Wolt might be for you.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
