Financial Administrative Representative
Financial Administrative Representative
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Salary Not Disclosed
1 Vacancy
Job Description
Job Title: Financial Administrative Representative
Location: Los Angeles CA (90017)
Shift: MondayFriday 9:00 AM 5:30 PM (5x8Hour Days)
Position Summary:
- The Financial Administrative Representative facilitates patient access to care at PIH Health facilities.
- Responsibilities include patient registration preregistration insurance verification and securing financial liability (copayments coinsurance and deductibles).
- The role requires efficiency accuracy and excellent customer service to meet the needs of patients physicians and the hospital.
Required Qualifications:
Experience:
- 2 years of front office medical billing or hospital registration/admitting experience (registration experience required).
- 2 years of insurance verification and/or medical/hospital billing experience.
Education:
- High school diploma or equivalent.
Knowledge & Skills:
- Familiarity with eligibility requirements for MediCal Medicare Covered California Cobra Hospital Presumptive Eligibility Program limited benefit plans VVC and Uncompensated Care Programs.
- Understanding of IPA and EMTALA regulations.
- Strong adherence to HIPAA laws.
- Proficiency in medical terminology.
- Typing speed of 45 WPM (required).
Certifications:
- NonViolent Crisis Intervention (NCI) Certification (within 3 months of hire).
- LA City Fire Card (within 6 months of employment PIHGS only).
Preferred Qualifications
- Continuing education in Finance Accounting or Business Administration.
- Bilingual (English/Spanish preferred)
Productivity Expectations
- Complete a minimum of 2030 patient registrations per 8hour shift.
- Responsibilities include scanning documents verifying insurance and securing upfront collections.
- Ensure patients are medically screened and stabilized before discussing financial liability or obtaining consent.
Additional Skills Required
- Strong written and verbal communication skills to interact with patients guarantors insurance companies and physicians.
- Attention to detail with strong English spelling reading and mathematical skills.
- Ability to learn quickly follow instructions and adapt to policies.
- Proficiency in Microsoft Word Excel and navigating multiple computer screens efficiently.
- Ability to multitask in a highpressure fastpaced environment.
- Strong analytical and problemsolving skills.
- Excellent customer service and phone skills in a medical setting.
- Ability to travel to offsite locations (Outpatient only).
Employment Type
Full Time
