Senior Demo Engineer
Senior Demo Engineer
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Job Description
Work closely with our Solution Engineers to deliver highimpact customized demos to prospects and customers highlighting advanced features integrations and technical capabilities based on specific customer use cases and business needs.
Act as a technical subject matter expert addressing customer questions around architecture integrations security scalability and other complex topics during the demo process.
Build quick prototypes and customizations to demonstrate the integration capabilities of the Freshworks platform.
Develop tools that help automate the demo build process and create efficiencies for our Solution Engineers.
Work closely with the sales team to develop demo strategies create proof of concept environments and provide content that helps facilitate the sales process.
Maintain and troubleshoot demo environments ensuring that everything is running smoothly before customer presentations. Work with engineering teams to address any technical issues related to product demos.
Provide mentorship to junior demo engineers and sales engineers. Help train new hires and share best practices for delivering effective demos and handling complex customer queries.
Qualifications
Were looking for professionals with 35 years of professional experience. Experience as a Demo Engineer or in a related technical role is a plus.
Bachelors or Masters degree in CS/SE/EE/IS/MIS or related work experience is extremely desirable.
Experience with technologies such as Python JavaScript (jQuery) Django AWS (EC2 Lambda) HTML CSS. Web development experience with Django is a huge plus.
Experience in designing web based solutions and understanding of microservices.
Mobile application development (iOS or Android) experience is a huge plus including using mobile SDKs within apps.
Experience working with APIs (REST JSON/HTTP).
Excellent technical skills and programming skills are a must for this role. You will rely on these skills every single day!
Guide team members with your technical expertise
Your ability to work on a crossfunctional team and collaborate is key. You must possess solid verbal written presentation and interpersonal communication skills.
You are a highly driven individual with an execution focus and a strong sense of urgency
Additional Information :
At Freshworks we are creating a global workplace that enables everyone to find their true potential purpose and passion irrespective of their background gender race sexual orientation religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant richer work environment that advances the goals of our employees communities and the business.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
