Sales Advisor(Job Number: SAL007472)
Description
- Achieves aftersales service with the same spirit as in the sale following company standards in maintaining customer satisfaction and loyalty in order to promote the brand image.
- Contributes to general store activities thus ensuring maximum customer satisfaction and alignment to the style and qualitative standards of the brand throughout the sales and aftersales process; Takes full advantage of all contacts with customers in the store and promotes both the brand and the product.
- Participates in the inventory and knows the warehouses stock count of the assigned products thus maximizing sales.
- Reorganizes the products at hand displayed and ensures that they are displayed properly in his/her department.
- Welcoming and recognizing regular customers understanding customers needs presenting and adding value to the product range while demonstrating recommending and contextualizing the products available.
- Checking customer requirements while the product is being tried and responding to any further requests in addition to promoting complementary additional or differential sales.
- Guarantees the constant tidiness and cleanness of the store followsup on orders taken and deals with complaints with the support of a manager if necessary.
- Stays uptodate on all the product range in the store with indepth knowledge of all the products in the assigned product range.
- Understand KPIs value in order to close the sale in a positive way.
Qualifications
- High School Degree or Bachelor Degree
- Minimum 2 years of experience
- Fluency in English. Arabic is a plus
- Proficiency in MS office
- Planning and Organizing: level 2
- Self Development: level 2
- Communication Skills: level 2
- Commercial Understanding: level 2
- Customer Focus: level 2
- Initiative: level 2
- Teamwork: level 2
Primary Location: Kuwait360 Mall
Schedule: Fulltime
Unposting Date: Jan:59:00 PM
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