VIP Account Manager - Finnish Speaking
VIP Account Manager - Finnish Speaking
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Job Description
Job Description
Hireroo is seeking a VIP Account Manager on behalf of our client a leading player in the iGaming industry. This is an exciting opportunity for a dynamic and customerfocused individual to build and maintain relationships with highvalue players ensuring exceptional customer satisfaction and retention.
As a VIP Account Manager you will play a crucial role in engaging retaining and growing the companys VIP customer base working closely with internal teams to optimize the VIP experience.
Location: Hybrid / Malta
Responsibilities:
As a VIP Account Manager your broad responsibilities will include but are not limited to:
- Manage and nurture relationships with VIP customers providing personalized support and an outstanding gaming experience.
- Drive customer loyalty and engagement through tailored interactions and exclusive offers.
- Identify and acquire new VIP players ensuring continued business growth.
- Collaborate with internal teams including marketing product and customer support to enhance the VIP program.
- Monitor and analyze player activity behavior and trends to maximize revenue and optimize engagement strategies.
- Provide regular reports and insights on VIP performance recommending improvements where necessary.
Requirements:
- Native or fluent proficiency in Finnish and English (both spoken and written).
- Minimum 1 year of experience in the iGaming industry preferably in a VIP or account management role.
- Strong analytical skills with the ability to interpret data and player behavior.
- Excellent interpersonal and communication skills with a customerfirst approach.
- Proven track record in customer acquisition retention and revenue generation.
- Ability to work in a fastpaced targetdriven environment.
Whats in it for you
Our client offers an exciting challenging role in a collaborative dynamic environment. The right person will find many career growth opportunities in their company whether you want to advance your technical skills or aspire to leadership in the future.
Benefits:
- Hybrid workfromhome package
- Professional development fund
- Health and Wellness allowance
Employment Type
Full Time
