drjobs AOG Coordinator

AOG Coordinator

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1 Vacancy
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Job Location drjobs

Doral, FL - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Scope of Position

Ensure timely and accurate movement of freight and information while providing exceptional customer service within the AOG Department

Major Duties and Responsibilities

  • Ensure smooth and timely freight process flow within required time expectations focus on time critical cargo shipments.
  • Ensure accurate and timely data entry into our operational system process AWBs and BLs. 
  • Track and Trace Export and Import files and reporting.
  • Use operational workflows on daily basis.
  • Ensure arrival notices are communicated in timely manner to customer and overseas offices.
  • Ensure accurate and timely client and Service Providers billing.
  • Interact with our customers in arranging their international shipments meeting customer service standards.
  • Contribute to maintaining good relationships with suppliers (Airline carriers trucking companies and others involved)
  • Meet compliance at all times with internal and external regulations in accordance with government regulations complete EEIs. 
  • Understand department process flow looking for best practices to improve operational efficiency and productivity.
  • Ensure all customers standard operating procedures are in place and updated.
  • Meet KPI standards in accordance with the Companys procedure.
  • Overseas communications timely responses to emails and phone requests (internal and external)
  • Perform basic warehouse functions including but not limited to manual or machine operated cargo handling labeling and loading/offloading.

Reporting Structure

  • AOG Lead Supervisor and Manager

Qualifications :

  • 1 year plus related experience and/or training with specific focus on AOG and airspace industry.
  • Understanding of air documentation process and air shipments flow
  • Experience in international and domestic (air and ground) routing and dispatching.
  • Effective interpersonal skills including proven abilities to listen comprehend effectively communicate clearly and concisely to obtain positive results.
  • Proactive strong organizational skills and detail oriented with sense of urgency.
  • Good computer skills (Excel Word PowerPoint) and general capacity to operate computer equipment.
  • Professional efficiency in English knowledge of Spanish and Portuguese other languages is a plus.
  • Availability for rotating/scheduled afterhours overnight and weekend shift
  • Ability to lift boxes up to 50 LBS and capacity to operate a forklift and other warehouse equipment.


Additional Information :

Expeditors offers excellent benefits

  • Paid Vacation Holiday Sick Time 
  • Health Plan: Medical Prescription Drug Dental and Vision
  • Life and Long Term Disability Insurance 
  • 401(k) Retirement Savings Plan (US only)
  • Employee Stock Purchase Plan 
  • Training and Personnel Development Program

 

All your information will be kept confidential according to EEO guidelines.


Remote Work :

No


Employment Type :

Fulltime

Employment Type

Full-time

Company Industry

About Company

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