Customer Service Agent Dutch -speaking

Qualifications :

What you will need to succeed:  

• You demonstrate excellent written and spoken communication skills in Dutch (C1 level) 
• You have a strong customer orientation and consistently bring a positive attitude in all interactions 
• You excel at managing time pressure andadapt to changing priorities 
• You possess computer skills: a good knowledge of Microsoft applications and/or SAP is a plus 
• You are a fashion enthusiast 

What we offer:  

• Collaborative and inclusive company culture with opportunities for growth and development through Traineeship programs & access to learning platforms. 
• International environment and a dynamic team in our office in Maastricht. 
• The possibility of working from home to maintain a healthy worklife balance. 
• Exclusive worldwide staff discount on all of our concepts and H&Ms Group brands (H&M COS &Other Stories Arket MONKI Weekday) both in store and online. 
• Compensation for commuting (train or car) and working late shifts. 
   

Aanvullende informatie :

You can choose to work parttime or fulltime from 21 hours up to 35 hours per week on average.  

Start date is or  

Gross salary depending on your contractper month.

We look forward to receiving your application!    

Benefits 

We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included) COS Weekday Monki H&M HOME & Other Stories ARKET Afound. In addition to our staff discount all our employees are included in our H&M Incentive Program HIP. You can read more about our H&M Incentive Program here. 

In addition to our global benefits all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries. 

Inclusion & Diversity 

At H&M Group were determined to create and maintain inclusive diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people that share and combine their knowledge experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process. 

We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases. 

Company Description 

H&M Group is a family of brands; H&M COS Weekday Monki H&M HOME & Other Stories ARKET and Afound. At H&M Group our people are the driving force behind our commitment to creating meaningful growth and more sustainable lifestyles. Help us reimagine fashion and together we will reshape our industry. Learn more about H&M Group here. 

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Remote Work :

No

Employment Type :

Parttime