Lendi Group is seeking an experienced Salesforce Business Analyst to join our crossfunctional digital team. In this role you will collaborate with Product Management Engineering and Design to bridge business needs with technology solutions optimize processes drive impactful changes and document and propose solutions. You will also define endtoend user stories for frontend and backend development in an agile environment.
Key Responsibilities:
- Conduct and document detailed analysis facilitate requirements elicitation activities to identify business requirement and translate into user stories.
- Analyse and map business processes to Salesforce capabilities.
- Collaborate with crossfunctional Agile teams (Engineering Product Design QA) in remote and onsite settings.
- Provide BAU support including helpdesk ticket resolution.
Qualifications :
- Proven endtoend Business Analyst experience within Agile Scrum.
- Strong understanding of Salesforce platform including Sales Cloud Service Cloud and custom applications.
- Strong understanding of business processes and ability to map them into Salesforce solutions.
- Experience with Salesforce reports dashboards and workflow automation.
- Proficient in the use of JIRA and Confluence to manage requirements track progress and facilitate collaborative documentation across agile teams.
- Able to work autonomously and adapt to shifting priorities in a dynamic environment.
Desirable Skills:
- Salesforce certifications (e.g. Salesforce Administrator Salesforce Business Analyst) are highly desirable.
- Solid understanding of the home loan application lifecycle with a focus on lendingspecific requirements.
Enjoy the flexibility of working from home most of the time with the opportunity to collaborate in person on key days. Ideally youre located near our Makati office to balance remote work with meaningful facetoface interactions.
Additional Information :
Whats in store for you at Lendi
- Flexfirst (Work from home) with ocsasional office days when needed
- Health Insurance (HMO) for you & 1 free dependent
- Health & wellbeing programs
- Generous amount of leaves (total of 30 leaves 25 Annual/Vacation leaves (VLs) & 5 Sick Leaves (SLs)
- Extra allowances will be given for WFH setup such as internet subsidy
- Life insurance effective on Day 1
- Fixed weekends off! (Mondays to Fridays only dayshift)
- Access to training and opportunities for career progression/promotion
- Fun & exciting monthly social clubs at the moment done virtually
- Government mandated benefits are provided SSS Philhealth & Pagibig.
& many more!
How to Flexifirst:
- You must have a stable fixed internet connection (minimum 25mbps)
- An ample working space with office table and chair is also required.
- Lendi will provide you with your equipment such as a laptop extra monitor mouse keyboard headset & laptop riser.
#LISS1
Remote Work :
No
Employment Type :
Fulltime