Lead- Real Time Analyst
Lead- Real Time Analyst
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Responsibilities:
- Support monitoring of service level performance at interval level against planned AHT Aux & Shrinkage and correlate with nonadherence at Consultant level
- Ensures realtime call outs on performance and staffing level are made to floor supervisors for appropriate action on nonadhering Consultants
- Helps follow up and ensures callouts on nonadherence are corrected to make improvements in productivity performance to drive optimized service level and utilization delivery
- Coordinates offline activities
- Partners with Ops MOD and keeps them informed through callouts on consultant level deviations and KPIs
- Ensures EOD performance analysis reports are prepared accurately and submitted
Additional Information :
All your information will be kept confidential according to EEO guidelines.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
