Role: Payroll Support Specialist (German)
Location: Essen Germany onsite
Employment type: Contract
Remuneration: Base salary
DUTIES AND RESPONSIBILITIES:
- Assist the team with managing inquiries and resolving issues related to payroll.
- Handle firstlevel support tickets and respond to employee questions via email phone and in person.
- Escalate more complex issues to higherlevel support when necessary.
- Communicate effectively and promptly with employees to address concerns and prevent misunderstandings.
- Take responsibility for managing escalations and promoting a positive work environment.
REQUIREMENTS
- Native or fluent in German (C1 level) with strong proficiency in both written and spoken communication as well as English fluency.
- Strong negotiation abilities and high empathy with the ability to remain calm and solutionfocused in challenging situations.
- Customeroriented mindset always striving to find optimal solutions.
- Strong logical thinking and organizational skills.
- Willingness to work onsite and collaborate as part of a dedicated team.
OFFER
- Relocation assistance is available
- Private health insurance after probation period
- Working as part of a dynamic and multicultural team
- Regular fruit deliveries for a healthy lifestyle and free drinks
- Employee wellness schemes to include partnerships with fitness centers restaurants and beauty care
To apply for this position and to explore many other exciting opportunities visit and apply through our career page:
- Gross 2600 Monthly Euro
- EU Citizenship or Valid Working permit in Germany (No student visa or work permit expiring in less than 2 months)
- Experience in customer service is an advantage. MonFri 100% onsite. Essen addres: PaulKlingerStrae 1315