Intern Data Scientist - Global Customer Services
Intern Data Scientist - Global Customer Services
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Job Description
The overall purpose of the Global Customer Services Operations Team is to support and maintain a business operations environment for Global Customer Services where all services functions will have the centralized governance KPIs reporting and processes available to operate at optimum level for Customer Success. This role is part of the Global Services Support Team and is responsible for the accurate capturing consolidating and documenting of the business requirements for reporting in GCS. This is an individual contributor role
Qualifications :
Essential Duties and Accountabilities
- Working with the different stakeholders of GCS departments to capture business requirements and turn these into reports or AI models
- Extract analyze and interpret large amounts of data from a range of sources using algorithmic data mining artificial intelligence machine learning and statistical tools to make it accessible to businesses.
- Analyze and present data about company policies and workflows
- Supporting the internal project team during the analysis and planning stages of report development or any AI modeling
- Acquiring knowledge of products or services provided by the business
- Support the implementation of new Reporting framework and/or Tools
- Ensuring that the captured requirements are collectively approved by the relevant stakeholders
- Collaborating with the Process Architects to develop new business processes
Overall Required Competence
- Strong Stakeholder engagement skills
- Interpersonal and consultative skills
- Analytical thinking
- Detailorientated and capable of delivering a high level of accuracy
- Profound understanding of MS Power BI
- General understanding of BI technical infrastructure and Data Warehouse framework
- Thorough knowledge of data lake concepts in general with details of MS Azure data lake concepts
- Ability to create AI models and Python language skills
- Excellent MS Excel Skills
- Strong ability to be pragmatic structured forwardthinking and dependable
- Attitude of getting things done
- Enhanced written and verbal English language skills
- Living the IFS values by example
Additional Information :
We embrace flexibility and hybrid work opportunities to support diverse needs and lifestyles while also valuing inclusive workplace experiences. By fostering a sense of community we drive innovation strengthen connections and nurture belonging. Our commitment ensures you can work in a way that suits you best while also engaging with colleagues to share ideas and build meaningful relationships.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
