Legal Content Moderator German language
Legal Content Moderator German language
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Job Description
Location: Oeiras Portugal
Working Hours: Monday Friday 9:00 AM 6:00 PM
Start date: 17/02
We are seeking a Legal Operation Analyst to support a global streaming service platform in content moderation (in Lisbon). The successful candidate will be responsible for reviewing and moderating written content across social media platforms ensuring compliance with legal guidelines and addressing issues such as fraud and copyright violations.
This is a fantastic opportunity for someone looking to grow in legal operations and content moderation. In this role you will help safeguard the integrity of online platforms while ensuring exceptional client service and maintaining key performance indicators.
Key Responsibilities:
- Review and flag written content for fraud and copyright issues.
- Accurately process legal requests within set deadlines.
- Monitor and meet performance metrics such as FCR SLA and CSAT.
- Maintain updated knowledge of client policies and guidelines to ensure strict adherence.
Requirements:
- German (Fluent) and English (B2 level).
- No experience needed but up to 12 months of content moderation experience is desirable.
- Understanding of KPIs such as First Call Resolution (FCR) Service Level Agreements (SLA) and Customer Satisfaction (CSAT).
Compensation & Benefits:
- Annual Salary: 15260 euros including meal and transportation allowances.
- Performance Bonus: Up to 5% of gross base salary.
- Language Bonus: 3240 euros/year.
- Total Compensation: 18500 euros gross.
Relocation assistance and a relocation bonus of 2000 euros gross.
In addition to an attractive salary package we offer comprehensive health and life insurance relocation support and a family plan that covers your spouse/partner and children.
Ready to take the next step in your legal operations career Apply today and join a global leader in streaming services.
Employment Type
Full Time
