Duty Manager
Duty Manager
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Duty Manager position is for someone who has a previous customer service background although previous hotel experience is not required as full training will be provided. In an open plan reception you will essentially be the hotel host and will be responsible for meeting and greeting all guests and being their first point of contact at the hotel.
You will be assisting Housekeeping Manager and Reception Manager in running the departments.
Reception you will be greeting guests arriving to the hotel or the restaurant checking guests in/out making reservations taking payments and ensuring correct billing procedures are adopted assisting guests during their stay. You will be a key member of the front of house team and the face of the hotel and as such will be an ambassador for the property and will be expected to provide excellent customer service at all times.
Housekeeping you will be preparing daily task sheets for Housekeepers ensuring rooms are clean to the highest level conducting stock counts and placing orders. Ensuring all Health and Safety procedures are followed at all times.
You must be available for both early (6.00am2.30pm) and late (2.00pm10.30pm) shifts due to the nature of the business a mix of weekdays weekends and public holidays will be worked.
You should be passionate about customer service.
Additional Information :
Were offering:
Competitive salary 25200 per year based on a 40 hours week paid overtime and share of tips / service charge
Up to 4 Free nights in Accor Hotels for every year of your employment
Discounted rooms in all Accor Hotels Worldwide
Discounted rate at all Legacy Hotels
15% Off your final bill in every Accor Restaurant or Bar
50% Discount in all MPW Restaurants
Access to employee discount platform giving amazing discounts for hundreds of major companies including Supermarkets High street
Remote Work :
No
Employment Type :
Contract
Employment Type
Contract
