Sr Contracts Manager
Sr Contracts Manager
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Salary Not Disclosed
1 Vacancy
Job Description
Note We have two Sr Contracts Manager roles. All applicants will be considered for both so please only apply to one.
What you get to do in this role:
- Enable sales growth customer satisfaction plus our service and product capabilities by guiding our internal organizations to align our operational policies plus industry and regulatory trends with our commercial contract terms
- Work crossfunctionally and across Legal to bring innovative products services and programs to market by ensuring that we have the appropriate agreements internal policies and processes inplace to drive adoption at scale
- Ensure the correct legal terms and contracting processes are inplace; and enable our account teams to sell using those terms
- Assist our Contracts team answer complex deal questions by creating playbooks and reference materials
- Support our Customer Excellence and Customer Support teams to deliver ServiceNow Impact CX Expert Services and Packaged services
- Provide agile processes and insightful business guidance
Qualifications :
To be successful in this role you have:
- 8 years of experience in a contracts or commercial legal roles; software/SaaS experience is an advantage
- BS/MS in Legal Studies; MBA Business Administration or related fields
- Strong understanding of the technology product lifecycle including NPI GTM and Sales processes
- Authoritatively engage with our internal teams to explains our policies answer operational questions and engage additional expertise as needed
- Ability to read interpret and draft business terms and conditions
- Strong business acumen with excellent communication skills
- Adept at business partnering and working with cross functional teams to drive successful outcomes with our business partners
- Selfmotivated and able to work under pressure and dependable with deliverables and deadlines
- Program management experience a plus
Not sure if you meet every qualification We still encourage you to apply! We value inclusivity welcoming candidates from diverse backgrounds including nontraditional paths. Unique experiences enrich our team and the willingness to dream big makes you an exceptional candidate!
Additional Information :
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by law. In addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
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Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
