International Customer Support
International Customer Support
Posted on :
06-02-2025
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1 Vacancy
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Job Description
Roles & Responsibilities As an International Customer Support representative your primary duties will include: Handling customer queries promptly and effectively Delivering exceptional customer service through various communication channels Identifying and resolving issues related to products and services Assisting customers in navigating the companys services and features Documenting customer interactions and maintaining accurate records Providing feedback to management on customer concerns and areas for improvement Collaborating with team members to enhance service delivery and overall customer experience Mandatory Requirements To be considered for this role you must possess the following qualifications: Minimum of 1 year of experience in customer support or related field Excellent communication skills both verbal and written Strong query handling and problemsolving abilities Proficiency in English; knowledge of additional languages is a plus Ability to work effectively in a fastpaced environment Demonstrated ability to manage multiple tasks efficiently Familiarity with CRM software and Microsoft Office Suite Preferred Skills or Education Requirements While not mandatory the following skills and qualifications are preferred: Bachelors degree in Business Administration Communications or a related field Prior experience in an international customer support role Strong interpersonal skills and a customeroriented mindset Capability to work independently as well as part of a team Knowledge of customer support best practices and strategies Salary Competitive salary of INR 35000 per month Work Arrangement This is a fulltime role; remote work options are not available. excellent communication, queries handling
Employment Type
Full Time
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