Digital Field Officer
Digital Field Officer
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Job Description
Our client is an open commerce platform connecting brands distributors and retailers/wholesalers to facilitate seamless transactions and ensure rapid inventory turnover.
Job Summary
The Digital Field Officer is responsible for implementing and managing digital initiatives in the field to support organizational goals. This role involves overseeing digital projects coordinating with stakeholders and ensuring that digital tools and technologies are effectively utilized to improve operational efficiency and impact.
Key Responsibilities
- Identify and recruit potential distributors and merchants in assigned areas
- Assist distributors and merchants in completing know your customer (KYC) requirements
- Guide new partners through the Red101 registration process
- Provide training on the Red101 App features and benefits
- Verify submitted KYC documents for accuracy and completeness
- Follow up on any incomplete or pending KYC submissions
- Encourage consistent usage of the Red101 App for digital transactions
- Troubleshoot and resolve any issues merchants face while using the app
- Daily visits to onboard new merchants/distributors
- Daily visits to already onboarded merchants/distributors
- Provide weekly progress reports to the Regional Digital Sales Specialist
Requirements
- Identify and recruit potential distributors and merchants in assigned areas
- Assist distributors and merchants in completing know your customer (KYC) requirements
- Guide new partners through the Red101 registration process
- Provide training on the Red101 App features and benefits
- Verify submitted KYC documents for accuracy and completeness
- Follow up on any incomplete or pending KYC submissions
- Encourage consistent usage of the Red101 App for digital transactions
- Troubleshoot and resolve any issues merchants face while using the app
- Daily visits to onboard new merchants/distributors
- Daily visits to already onboarded merchants/distributors
- Provide weekly progress reports to the Regional Digital Sales Specialist
Employment Type
Full Time
