HR Systems User Adoption Lead
HR Systems User Adoption Lead
Posted on :
31-01-2025
Employer Active
1 Vacancy
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Job Description
Key Responsibilities
- Design and integrate WalkMe elements into Workday & other applications as required.
- Should have working knowledge in configuring and troubleshooting Launchers ShoutOuts Smart WalkThru Smart Tool Tips and Shuttles.
- Create eLearning experiences training programs for userfriendly experiences.
- Customize WalkMe elements using HTML CSS and JavaScript
- Lead & drive Walkme upgrades.
- Upskil into Workday functional areas to seemlessly integrate Walkme features on Workday.
- Partner with the other Workday Leads to support them build walkme validations blockers tool tips etc. to improve the functionality & overall user experience.
- Drive design configuration and deployment between Workday and Walkme systems for Global and Regional initiatives including translations.
- Facilitate design workshops with key stakeholders from regional and global teams gathering and documenting their business requirements
- Translate business requirements into a technical delivery detailing out all impacts and associated configurations
- Adhere to delivery documentation standards like Configuration enhancement document detailing the complete change lifecycle inclusive of requirements technical build unit testing UAT and associated business sign off
- Partner across other HR System domains to ensure impact assessments are fully understood and wellcoordinated in the delivery of change
- Set up and guide UAT relating to Change or Project Delivery
- Assist in writing developing and coordinate test scripts and associated efforts
- Manage defect resolution fixing issues as part of Change or Project Delivery
- Partner with our Support Team enhancing their functional knowledge and assisting with the ongoing build of the Support Knowledge Base.
- Ensure smooth transition of knowledge is provided to support team when changes are delivered.
- Troubleshoot and resolve configuration issues
Qualifications :
Personal Attributes
- Believes in the delivery of absolute quality
- Strong attention to detail and focus
- A logical thinker who is adaptable to any situation
- Able to work effectively in a fastpaced environment
- Flexible and adaptable to handle both planned and unplanned responsibilities
- Ability to work in a teamoriented collaborative environment
- Highly Analytical and able solve both business and technical problems.
- Excellent verbal and written communication skills to effectively interact with team members and senior stakeholders
- Ability to prioritize workload and execute tasks independently providing timely followup and resolution
- Proven ability in developing effective working relationships across all levels of the organisation.
- Operates with a high level of integrity diplomacy tact and professionalism
- An independent learner who can utilize Workday Community and translate research to aid with their delivery
Critical experience
- WalkMe Certified with 4 6 years active configuration experience
- Working knowledge of Workday application (HR Business process)
- Has led yearly Walkme releases / upgrades.
- Should have working knowledge in configuring and troubleshooting Launchers ShoutOuts Smart WalkThru Smart Tool Tips and Shuttles.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
Key Skills
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