- Disseminate technical information in easytounderstand language for a nontechnical audience
- Have technical accuracy in writing user documentation
- Create software documentation after a thorough collaboration with subject matter experts and technical staff
- Prepare training manuals
- Improvise and innovate the documentation process for easy access and references
- Convert complex documentation to easy language for multiple audiences
- Create product manuals with screenshots and tutorials
- Write documentation for internal teams such as developers and programmers
- Communicate complex ideas concisely
- Analyze existing and potential content focusing on reuse and singlesourcing opportunities
Requirements
- Bachelor s degree or higher in Information Systems Information Technology Computer Science or other related disciplines.
- 1 years of proven experience in writing technical documentation
- Understand and explain complex technical concepts
- Strong research and analytical skills
- Ability to undertake multiple projects and deliver on tight deadlines
- Excellent technical writing skills
- Excellent verbal communication skills
- Good working knowledge of MS Office or Google Docs or Lucid Charts or any similar platform
- Detailoriented
Coordinate managers, resources, equipment and information Break projects into doable actions and set timeframes Liaise with clients to identify and define requirements, scope and objectives Assign tasks to internal teams and assist with schedule management Make sure that clients needs are met as projects evolve Help prepare budgets Analyse risks and opportunities Oversee project procurement management Monitor project progress and handle any issues that arise Act as the point of contact and communicate project status to all participants Work with the Project Manager to eliminate blockers Use tools to monitor working hours, plans and expenditures Issue all appropriate legal paperwork (e.g. contracts and terms of agreement) Create and maintain comprehensive project documentation, plans and reports Ensure standards and requirements are met through conducting quality assurance tests