Job Description:
- Responsible for ensuring the quality and accuracy of all documentation which should be completed every day prior to the clients upcoming appointment.
- Review and audit documents and patient records (e.g. LOCUS/CASII Treatment Plan Progress Notes etc.) to ensure completeness accuracy and compliance with all relevant information and guidelines
- Identify areas where documentation is incomplete or inaccurate and work with the staff to correct any issues
- Help develop QA Processes for other teams
Skills/Knowledge:
- Ability to work independently in a remote setting
- Ability to adapt to industry changes in policies and procedures
- Detailoriented and strong organizational skills
- Strong interpersonal skills including written and oral communication skills
- Excellent English language proficiency written and spoken
- Ability to quickly learn adapt and navigate different tools and resources
- Strong analytical and datagathering skills
- Ability to work well with different personalities
- Comfort dealing with ambiguity and the ability to work independently
- Ability to work well within a team
- Strong problemsolving skills with the capacity to quickly identify and address solutions to complex situations
Requirements
Qualifications/Requirements:
- Must have at least two years of QA experience or documentation checks preferably in US Healthcare or mental health services
- Experience in working remotely or in a BPO company is preferable
System Requirements:
- Desktop/Laptop: Your processor should be at least Intel Core i5 or higher or equivalent with 4GB of RAM (recommended 8GB)
- Internet connection should have at least 10Mbps
Work Hours:
- Fulltime (40 hours a week)
- MondayFriday
- Between 8 AM5 PM Pacific Time
Benefits
Benefits:
- Paid US holidays and time offs
- Company Christmas gift
- Health insurance benefits (HMO)
- Paid training
- Work from home
Qualifications/Requirements: Must have at least two years of QA experience or documentation checks, preferably in US Healthcare or mental health services Experience in working remotely or in a BPO company is preferable System Requirements: Desktop/Laptop: Your processor should be at least Intel Core i5 or higher or equivalent with 4GB of RAM (recommended 8GB) Internet connection should have at least 10Mbps Work Hours: Full-time (40 hours a week) Monday-Friday Between 8 AM-5 PM Pacific Time