Senior Solution Engineer
Senior Solution Engineer
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1 Vacancy
Job Description
At Freshworks we pride ourselves on providing industryleading AIfirst Employee Experience software. Our customers deliver greater levels of service through an intuitive and powerful ITSM ITAM ITOM and ESM platform. If youre looking to move fast and make a significant impact in an exciting space youre in the right place!
We are constantly looking for smart passionate individuals dedicated to creating great products designing exceptional experiences building scalable platforms and delighting customers. We are seeking Solution Engineers to join our growing GTM team in North America focusing on our Mid Market Strategic and Verticals (SLED/Manufacturing) business. If you have strong analytical skills and a methodical approach to problemsolving we want to hear from you. If youre a confident speaker who can communicate effectively with diverse audiences we want to hear from you. If you thrive in a fastpaced highgrowth work environment then we definitely want to hear from you. Reach out to us and lets chat!
Responsibilities:
- Collaborating with our Mid Market Enterprise & Verticals customers to identify and address their most critical business challenges.
- Supporting the sales team by conducting discovery calls and delivering product demonstrations for active deals.
- Gathering requirements effectively to clearly define customer problems.
- Building and presenting compelling demonstrations of Freshworks products.
- Articulating the value of Freshworks solutions to a variety of audiences.
- Embracing lifelong learning and continuously developing your skills.
- Evangelizing the refreshing user experience offered by the Freshworks platform.
Qualifications :
- 46 years of Solution Engineering experience.
- Excellent soft skills and presentation abilities; you will rely on these daily!
- Proven capability to work on crossfunctional teams to address business and technical challenges.
- Strong verbal written presentation and interpersonal communication skills.
- Demonstrated time management skills in a dynamic sales environment; you will manage multiple deals monthly.
- Highly driven individuals with a focus on execution and a strong sense of urgency are encouraged to apply.
- A Bachelors degree is preferred but not required.
- Experience selling SaaS products to SLED/Manufacturing customers or ITSM platforms is preferred.
- Availability to work inoffice at least three days a week at one of our locations:
- San Mateo CA
- Boston MA
- Denver CO
- Bellevue WA
- Remote or workfromhome positions are not being considered.
Additional Information :
This role is based in the greater Boston area and the expected base salary range for this position is as shown below. The actual base pay is dependent upon a variety of jobrelated factors such as professional background training work experience business needs and market demand. Therefore in some circumstances the actual salary could fall outside of this expected range. This pay range is subject to change and may be modified in the future. This role is also eligible for a target bonus.
Compensation Package:
$108545 to $146855 USD Base Salary Variable Compensation
Freshworks offers multiple options for dental medical vision disability and life insurances. Equity ESPP flexible PTO flexible spending commuter benefits and wellness benefits are also offered. Freshworks also offers adoption and parental leave benefits.
At Freshworks we are creating a global workplace that enables everyone to find their true potential purpose and passion irrespective of their background gender race sexual orientation religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant richer work environment that advances the goals of our employees communities and the business.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
